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Auction won, but buyer now not interested...

...wonder if you guys can help?

Our buyer decided shortly after winning our item - a Fender guitar - that he was no longer interested. Or rather, he says his son had placed a bid but that he had now bought it elsewhere for him for Christmas.

Anyway, just wondered what we can do about this - eBay won't allow us to report a non-paying bidder until 7 days have elapsed. We've given a second chance offer to the next bidder down, but haven't heard anything yet.

Thanks for your help in advance.

D
«13

Comments

  • soolin
    soolin Posts: 73,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Wait 7 days then put in a full NPB and give the buyer a strike and reclaim your FVFs. Nothing much else you can do.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • zenseeker
    zenseeker Posts: 4,551 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    Well, you wait 7 days and file a non-paying bidder report, not much else you can do. You'll need to give the second chance offer a chance to accept or refuse (or simply wait for the time limit to run out) and then you relist.
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  • yep,just as soolin said but also, dont forget to block them to stop them from doing this to you again
    ;)
  • soolin
    soolin Posts: 73,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Oh yes, definitely block them. I can't abide these buyers with their pathetic little excuses about how their child , dead aunt or cat bid...just proves they are dim enough to have no PC security.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • I have a similar situation, bidder won last Sunday, only has 10 feedback, but been a member for 2 years and looks like all items bought (no selling) were 'peculiar' to my sale item, fairly specialised, so surprised they haven't paid or contacted!

    Ah well they will have an NPB strike tonight and that will be a new experience for me, one I'm sure I'll learn from.
  • soolin
    soolin Posts: 73,407 Ambassador
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    I have a similar situation, bidder won last Sunday, only has 10 feedback, but been a member for 2 years and looks like all items bought (no selling) were 'peculiar' to my sale item, fairly specialised, so surprised they haven't paid or contacted!

    Ah well they will have an NPB strike tonight and that will be a new experience for me, one I'm sure I'll learn from.

    They won't get the strike tonight though, you can't close the dispute until a further 8 days, but at least you will be on your way.
    I’m a Forum Ambassador and I support the Forum Team on the eBay, Auctions, Car Boot & Jumble Sales, Boost Your Income, Praise, Vents & Warnings, Overseas Holidays & Travel Planning , UK Holidays, Days Out & Entertainments boards. If you need any help on these boards, do let me know.. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.All views are my own and not the official line of MoneySavingExpert.
  • Ishtar
    Ishtar Posts: 1,045 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Thanks guys. Thought that was probably the best way forward.
    Don't know about you, but we've had nothing but trouble with eBay over the past 9 months or so...it's sort of put us off, really.

    Cheers
    D.
  • pulliptears
    pulliptears Posts: 14,583 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Ishtar, just wanted to say...

    On the verge of indecision Ill always take the roundabout way ;)
    x
  • Ishtar
    Ishtar Posts: 1,045 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    zenseeker wrote: »
    Well, you wait 7 days and file a non-paying bidder report, not much else you can do. You'll need to give the second chance offer a chance to accept or refuse (or simply wait for the time limit to run out) and then you relist.

    Just double-checking, can I relist whilst I'm waiting to file the NPB report? He's obviously not got any intention of paying for it....

    Thanks again
    D
  • Ishtar
    Ishtar Posts: 1,045 Forumite
    Part of the Furniture 1,000 Posts Photogenic Combo Breaker
    Ishtar, just wanted to say...

    On the verge of indecision Ill always take the roundabout way ;)
    x

    :D

    ...waiting on the rain....
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