windows updated not being installed

baron777red

ive just done the windows automatic updates and at the end it come up with
the following that could not be installed.

Update for Outlook 2003 (KB943649)
Security Update for Access Snapshot Viewer 2003 (KB955439)
Security Update for Microsoft Office 2003 (KB921598)
Office 2003 Service Pack 3 (SP3)
Security Update for Microsoft Office PowerPoint 2003 (KB948988)
Security Update for Office 2003 (KB945185)
Update for Microsoft Office Outlook 2003 Junk Email Filter (KB958620)
Security Update for Microsoft Works Suite 2005 (KB943973)
Security Update for Microsoft Office Outlook 2003 (KB945432)
Security Update for Microsoft Office 2003 (KB953404)
Security Update for Microsoft Office Publisher 2003 (KB950213)
Security Update for Microsoft Office Word 2003 (KB954464)
Security Update for Office 2003 (KB954478)
Security Update for Microsoft Office Excel 2003 (KB955466)
Update for Microsoft Office Outlook 2003 (KB953432)

does anyone know why this would happen

i have recently installed zone alarm and avg anti virus, and the updates havent installed since i did this.

everything else seems to be working fine, im just worried that if i dont have the most update versions some of the stuff might not work properly

thanks
baron

Browntoa

tried disabling zonelarm and doing them with just the Xp firewall turned on ??

and with AVG turned off for the duration

SatanicHare

Could also try this, worked for me when i had a similar problem.Copy the following text and paste it into a blank notepad.

regsvr32.exe c:\windows\system32\wuweb.dll
regsvr32.exe c:\windows\system32\wups2.dll
regsvr32.exe c:\windows\system32\wups.dll
regsvr32.exe c:\windows\system32\wucltui.dll
regsvr32.exe c:\windows\system32\wuaueng1.dll
regsvr32.exe c:\windows\system32\wuaueng.dll
regsvr32.exe c:\windows\system32\wuapi.dll

Click Start, Run and paste each line into the run line (one line at a time), and press enter after each. Best of luck

S0litaire

I've noticed that some of the updates have to be done in either a specific order or one at a time! Try them one at a time see he they install that way...

aliEnRIK

Do service pack 3 first (With zonealarm off and XP firewall on)

baron777red

thanks for the suggestions, tried to disable zone alarm and avg, but the updates would still not install

so i uninstalled them completely and rebooted, but still the updates keep failing,

do i need to do a system restore or is there something else i can do?

cheers

baron

SimbaSimon

Can you try this and let me know?

Go to start menu, type in run and open a new run command.
Type in services.msc
This will bring a list of processes up that is running on your pc. Go to the bottom.
There should be a service called Windows Event Log, does this say started or not?

If it doesn't say started and right clicking on it and selecting start won't start it I may know a solution.

moonrakerz

Does AVG update ?

There appear to be a number of Trojans/Virus doing the rounds which prevent any AV software updating itself - it may be having a similar effect on the updates to the applications you mention.

Browntoa

did'nt think of that !!

Please download Malwarebytes Anti-Malware and save it to your desktop.

• Make sure you are connected to the Internet.
• Double-click on mbam-setup.exe to install the application.
• When the installation begins, follow the prompts and do not make any changes to default settings.
• When installation has finished, make sure you leave both of these checked:
  • Update Malwarebytes' Anti-Malware
  • Launch Malwarebytes' Anti-Malware
• Then click Finish.
• MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
• On the Scanner tab:
  • Make sure the "Perform Quick Scan" option is selected.
  • Then click on the Scan button.
• If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
• The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
• When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
• Click OK to close the message box and continue with the removal process.
• Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
• Make sure that everything is checked, and click Remove Selected.
• When removal is completed, a log report will open in Notepad.
• The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
• Copy and paste the contents of that report in your next reply and exit MBAM.

Note: If MBAM encounters a file that is difficult to remove, you may be asked to reboot your computer so it can proceed with the disinfection process. Regardless if prompted to restart the computer or not, please do so immediately. Failure to reboot normally (not into safe mode) will prevent MBAM from removing all the malware. MBAM may make changes to your registry as part of its disinfection routine. If you're using other security programs that detect registry changes, they may alert you after scanning with MBAM. Please permit the program to allow the changes.

baron777red

thanks browntoa i already have malwarebytes anti malware, i used it the last time i got infected and it was great, i'll try and run a scan and then try the updates again

simbak2k - can see anything on the list that says "windows event log", but there is a "event log" or "system event notification", is it any of these, they both say started,

thanks

aliEnRIK

What security is installed?

If you use comodo, turn DEFENSE mode off. If you use spybot, turn TEA TIMER off