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Xmas 2008 Ruined!
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You should have demanded a counter payment! I work for the DWP and i'm a benefit processor and we were under strict orders not to post giros out the week before christmas. You should have complained about the processor and insisted that the payment "on it's way" was stopped and replaced because it's done all the time. It's idiots like that that give us an even worse name than we've already got.
Glad Christmas turned out ok for you anyway.0
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