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The Wire DVD Series 1-4 £9.99 each including delivery

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  • Dustangle
    Dustangle Posts: 844 Forumite
    Erinath wrote: »
    Mine was originally due for dispatch 29th December, then it was amended to 5th January .... so far it is still not showing as having been dispatched. With ericthelobster saying FX are showing it next month, I'm starting to get tempted to cancel my order.

    I emailed them yesterday, and got this reply today -
    Subject: BangCD Order Number: xxxxxxxxxxxx, The Wire: Complete Season Four (5 Disc Set)

    Hi

    Thank you for your email.

    We are awaiting additional stock from our supplier expected to arrive into our Distribution Centre next week and as soon as we receive the stock, we shall process your order. We will also send you an email to confirm that it has been dispatched.

    However, do let us know if you would prefer to cancel the order, and we shall process a refund for you.

    We are truly sorry for this delay and hope you will accept our most sincere apologies.

    Thanking you kindly for your patience.

    Ruoxin - Customer Support
    https://www.BangCD.com
  • I'm in the same boat. I ordered Series 1 on 31st December. The shipment date was meant to be 7th January. But it still says 'Awaiting Shipment'. I'm getting well sick of waiting and have e-mailed them today to complain.:confused:
  • hurdy
    hurdy Posts: 194 Forumite
    Can pretty much guarantee you'll get the same email as above, word for word - I know I did.

    They could have saved time and just replied "Blah, blah, blah"
  • Cat72
    Cat72 Posts: 2,398 Forumite
    There is a post about this on hotkdeals.Some people ordered at the beginning of December and never recieve theres either .
    I have not been aware that ANYONE got theirs at all.Has anyone managed to get a refund then ?
  • prowla
    prowla Posts: 13,989 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    I've seen them all, so I won't be buying.
    But I can recommend The Wire as an absolutely excellent series.
    Really very very good.
  • frugal_rock
    frugal_rock Posts: 1,423 Forumite
    Ordered Series 1 on 30th December, but have seen nothing so far.

    Pretty poor communication from them, as they should be sending out automatic messages updating the situation.
  • Erinath
    Erinath Posts: 337 Forumite
    Cat72 wrote: »
    Has anyone managed to get a refund then ?
    I got fed up of waiting & cancelled my order on Saturday then placed a new order with Play instead (admittedly for more money.) I received both the refund from Bangcd and my boxset from Play yesterday.
  • MsCrow
    MsCrow Posts: 534 Forumite
    The website doesn't have a phone number or address. I personally would avoid any shopping website that doesn't provide these. If you've still not received your order, cancel. I know it's £5 more but the Wire 1-4 is typically available for £14.99 from more reputable companies.
  • sorry to hijack the thread but I usually use www.find-dvd.co.uk to get the cheapest dvd prices, they do comparisons for books, games etc! i managed to get Las Vegas season 2 for £5.89
  • MsCrow wrote: »
    The website doesn't have a phone number or address. I personally would avoid any shopping website that doesn't provide these. If you've still not received your order, cancel. I know it's £5 more but the Wire 1-4 is typically available for £14.99 from more reputable companies.
    Their postal address is in the FAQs and T&Cs on the website -

    Alexandra Post Office
    Locked Bag Service #3
    Singapore 911586

    I'm not sure why you think the seller isn't reputable. We can pay by Paypal so whatever else, we can get our money back if there's a problem that can't be sorted out. I can understand that if a deal is publicised on the MSE mailout it will sell out, and I'm happy to wait a couple of weeks to save £8 which is the cheapest UK price.
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