where is my internet explorer

sandra_3086

Toxteth_OGrady wrote:

So it is opening?

:cool:

TOG

sorry I was watching east enders!!!

No when u click on it, it does not open

Toxteth_OGrady

See if this helps.

:cool:

TOG

sandra_3086

Toxteth_OGrady wrote:

See if this helps.

:cool:

TOG

sorry no, same message, cannot connect to server

Toxteth_OGrady

Where exactly do you see this message "cannot connect to server?" Please be more specific. Did you go to the above link in Firefox and read it?

:cool:

TOG

sandra_3086

Toxteth_OGrady wrote:

Where exactly do you see this message "cannot connect to server?" Please be more specific. Did you go to the above link in Firefox and read it?

:cool:

TOG

Unable to connect













Firefox can't establish a connection to the server at support.microsoft.com.








* The site could be temporarily unavailable or too busy. Try again in a few
moments.

* If you are unable to load any pages, check your computer's network
connection.

* If your computer or network is protected by a firewall or proxy, make sure
that Firefox is permitted to access the Web.




This is the message that comes up when I try your link or microsoft.com

Toxteth_OGrady

OK. Can you get to any secure sites (https) with Firefox?

Can you get to sites like Google with IE?

:cool:

TOG

sandra_3086

Toxteth_OGrady wrote:

OK. Can you get to any secure sites (https) with Firefox?

Can you get to sites like Google with IE?

:cool:

TOG

Sorry no, ie is not opening at all, just getting the above message.
i have a search bar with firefox and can get most of the sites but not microsoft, does that make sense??

Toxteth_OGrady

Try this

If that doesn't work try working through these links:

http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
http://support.microsoft.com/?kbid=813444
http://support.microsoft.com/?kbid=303807

If they don't help, you'll have to do an XP repair install, unless one of the other techies has got any other ideas.

:cool:

TOG

sandra_3086

Toxteth_OGrady wrote:

Try this

If that doesn't work try working through these links:

http://windows-help.net/WindowsXP/troub-10.html
http://www.mvps.org/inetexplorer/answers2.htm#secure_sites
http://www.mvps.org/inetexplorer/data/jjblack.htm
http://support.microsoft.com/?kbid=813444
http://support.microsoft.com/?kbid=303807

If they don't help, you'll have to do an XP repair install, unless one of the other techies has got any other ideas.

:cool:

TOG

Thanks you for perservering !!! I am really grateful. Will work through the above links and if they work will try what you have suggested.

Once again Thank you