Help Please - Laptop Wireless connection!!!!

gizmo1409

Hi

I have a pc with a wireless router, have installed on PC great, followed instructions with software on laptop, everything installed great, but for some reason, I am unable to connect to the internet, I have Wireless Broadband, the router is also from the same provider.
I have a wireless usb connection on laptop, which has been installed ok, and laptop is using windows 2000...


Any help would be appreciated before I scream!!!

espresso

Is the wireless enabled on your router?
Can you see your wireless network on the laptop when you search for available networks?
Have you set-up wireless encryption?
More info needed.

gizmo1409

Yes

I can see the network on laptop
Dont think I have set up wireless encryption...?

espresso

Are you sure that it's actually your wireless network? You should change the network name (SSID) to something unique. You need to read the user manual for your particular router as they differ slightly and you will need to secure your wireless by setting up encryption. What happens when you try to connect?

gizmo1409

Bit of a novice, when it comes to techie stuff...

how do I set up encrypttion?
Have changed the SSID, the router was supplied by virgin media, has thats who we have the broadband with, very simple process with the disc, step by step pictures quite helpful..

The page can not be displayed is the message I get, but when I check the connectin in the corner, its connected..

espresso

Control Panel, Network Connections, Highlight your Wireless device, Change settings of this device, Highlight TCP/IP then Properties. Have you got Obtain an IP address automatically and Obtain DNS server address automatically boxes checked?

gizmo1409

Ok
in my control panel, I haven't got Network connections, the options I have are:-

Internet Options
Network and dial up connections
System
Wireless Link

I have checked that the laptop has got an ip address through the cmd function..

I'm now pulling my hair out with this....

espresso

So use Network and dial up connections!
What IP is displayed?

gizmo1409

The IP address was showing as my laptop name, which I have changed to what was showing on the cmd function

both boxes otain an ip address automatically and DNS server are both ticked..

Sorry if I'm being a bit stupid, but I'm sure that you have gathered, I really haven't got a clue!!!!

espresso

So what is displayed if you enter ipconfig /all at the command prompt?

gizmo1409

Windows 2000 IP config

host name -
primary DNS Suffix - blank
Node Type - Broadcast
IP routing Enabled - No
WINS Proxy Enabled - No

Ethernet adapter Local Area:-
Connection-specific DNS Suffix - blank
Description - name of usb
Physical Address -
DHCP Enabled - Yes
Autoconfig Enabled - Yes
Autoconfig IP Address - Data there
Subnet Mask - Data there
Default Gateway - Blank
DNS Servers - Blank