Internet explorer suddenly stopped working! Any help please?

ben500

System downloaded update which required restart, on opening back up internet explorer does not find any pages. Firefox is fine though. But not a sausage from ie, have already downloaded ie7 again but still nothing.
I'd appreciate any help you can offer.
Thanks

Get this when running ie diagnostics

Network Diagnostics for Windows XPLast diagnostic run time: 12/11/08 23:45:22 HTTP, HTTPS, FTP Diagnostic HTTP, HTTPS, FTP connectivity info FTP (Passive): Successfully connected to ftp.microsoft.com. info HTTP: Successfully connected to www.microsoft.com. info HTTPS: Successfully connected to www.microsoft.com.

Looking in system information I see this

Windows Live Safety Center Base Module Installed http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase6662.cab
!!8FFBE65D-2C9C-4669-84BD-5829DC0B603C} Not Available http://fpdownload.macromedia.com/get/flashplayer/current/polarbear/ultrashim.cab
FlashXControl Object Not Available https://signin3.valueactive.com/Register/Branding/olr3313/OCX/v1018/flashax.cab

ben500

Bump, is there anyone that can help with this please?

jackvisual

Try doing a system restore to before you installed the update. See if it works and then try the update again.

ben500

don't have system restore turned on so this isn't an option as far as I can see.

DatabaseError

ben500 wrote: »

don't have system restore turned on so this isn't an option as far as I can see.

oops....that is a problem, you can't "roll back" to a known good state. restore doesn't create problems, it (sometimes) gives a solution to them
Not the advice you want, but, I dont use IE (haven't for years), if firefox works, stick with it. maybe install the ietab extension and try that for those badly written pages

ben500

DatabaseError wrote: »

oops....that is a problem, you can't "roll back" to a known good state. restore doesn't create problems, it (sometimes) gives a solution to them
Not the advice you want, but, I dont use IE (haven't for years), if firefox works, stick with it. maybe install the ietab extension and try that for those badly written pages

Problem with this is I need to run ie and firefox at same time really

Wombat

I haven't come across this one before. What are you getting on IE7? Page Cannot Be Displayed error?

Basic, silly question - have you scanned for viruses?

Totally, "no idea what's causing this" suggestion: how about downloading the IE8 Beta and see if that works? If it does, fine. If not you've lost nothing.

ben500

running virus scan now will update when done

robnye

its not a virus, what firewall do you use?
not zonealarm by any chance?
if you do then you need to tell zonealarm to allow ie to go thru the firewall
i had the same issue

if its a different firewal, i would hazard aguess that it is a similar sort of thing

ben500

robnye wrote: »

its not a virus, what firewall do you use?
not zonealarm by any chance?
if you do then you need to tell zonealarm to allow ie to go thru the firewall
i had the same issue

if its a different firewal, i would hazard aguess that it is a similar sort of thing

Not sure if I am running a firewall at the moment how do I check which are active?

ben500

IE diagnostics now suggesting firewall, can someone advise how I determine if firewall is the problem please?