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Energy Direct Debits: Get money back & your payments lowered Discussion
edited 10 June 2010 at 5:36PM in Energy
326 replies 56K views
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It would appear it is you who is confused about Ofgem's role. They should remove unfair discounts that are not earned and that are therefore unfairly paid for by other customers. You should click the link yourself to clarify your confusion.
Do you really not understand why customers paying quarterly by cash don't get the discounts that direct debit customers do?
Take a look yourself. It is evidently not explained well enough for you to understand. It is a surprise* a guide for the 'Savings and Investmenting' section has such poor numeracy.
I agree. It is you who is advocating an unfairness. Nonsense contradicted by your following sentence.
But you (with the numbers provided in your post) do not provide such an example. I agree there are problems with the systems but it does not mean those (like you) who are unaffected should join in and abuse with your loud-mouthed leeching.
It is you who is embarrassing yourself. The fact that you are a guide for 'Parking Fines' section says a lot. Your interpretation of the site's consequences are somewhat rose-tinted. You're alright, Jack. Why would you care a damn about pensioners and the poor who are unfairly penalised and who pay more to support your sleaziness?
*Well, considering the state of the banking sector and the consumer economy it is perhaps not that much of a surprise!
What are E.on playing at? Are they having cash flow problems?
I entered usage into excel and in terms of kwh, usage has actually decreased this year compared with 2007/8.
Trust them they must be right .
Look, the extra £50 per month saved with them is for your own good.It will build up into a lovely big savings account to be cashed in after the recession.
It's hardly a customer's place to question a big Utility....now come on...and while your at it ,I think you should start prepaying for your food ,petrol and taxes.
Get real man.;) If yu dooont agree ve hav waze ov makin yu see ze troof.
My DD was increased in Nov 2008, and my account remained in credit after the mid-December bill. Yet on Boxing Day - my they work hard when they're taking one's money - SP sent an email informing me that my DD would be increased in January. My response was that either I continue at the current rate, or I switch to quarerly DD; please let me know which you prefer. This email was acknowledged but never responded to, even when I re-sent asking for a reply. Instead, I was told that I had been moved from the Online DD rate to the Standard rate because I had cancelled my monthly DD. They have now told me that I have been switched to the quarterly DD, but that I shall be charged at the Standard Rate for about three weeks.
As the Online account states clearly that the method of payment must be either monthly or quarerly DD, it is a clear case of incompetence, but the problem is that it is so time-consuming, trying and failing to get through on the laughingly entitled 'customer service' number, sending emails that get auto-acknowledgement but a reply only when it is to their advantage.
I shall definitely switch as a result of this when prices settle down, but I do not have much faith that anyone else is going to be much better.
Define fair. The foreign owned utilities companies subsidise their domestic markets by overcharging in the UK. Energy costs on the mainland are as much as 30% lower. German consumers saw their already lower energy cost rise by less than 2% last year. France's actually went down.
My FIL lives in France part time now and even with the battering Sterling is taking against the Euro, he's still financially better off because his basic living costs are lower.
So you can rabbit on about fair til the cows come home. Ain't happening. To do "fair" would mean raising domestic rates outside the UK to make up for the shortfall created by cutting rates here. Unless of course the utility companies were prepared to accept the drop in income. I expect the sun will set in East and rise in the West before that happens.
I see two solutions to the problem; you either go further and further off grid or you emigrate.
I was cold called from Southern Electric and talked into switching to them, i then had the phone call from British gas asking not to leave and i said well i would prefer to keep everything where it was with them, but i had to be with Southern Electric for a month because i had verbally agreed.
I then got my final bill today for my gas...£1047.56 will be debited from your account on the 19th Feb!!!! What the!
If i had of known i was this much in debit i wouldn't have agreed to switch to Southern Electric. Why were British Gas allowing me to just carry on paying the £35 a month when i was with them if i was in this much debit!
I have told British gas i can only afford to pay this debt off at £30 a month and they are saying it's not good enough as it needs to be paid within 12 months.
Contacting your local BBC news/radio station/Watchdog may help, I remember someone's massive 'debt' being reduced radically as a goodwill gesture when it was featured on the news. I can't find the story but will have a look and link if I find it.