Malware/Spyware Removal Guide

aliEnRIK

Bella ~
Start a new thread please. But your computer is definitely infected
Update and run a FULL Malwarebytes scan
http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
Post the log file in your new thread

Reboot and post another hijack in it also

Also, your AVG is out of date. Id suggest AVAST or AVIRA in place of it.

malc_b

superscaper wrote: »

You seemed to have missed "or failing that setting spybot et al to scan at boot". And I don't remember posting "reinstalling Windows" as a first option, ever! :rolleyes:

Sorry, someone did I thought. Anyway, the virus had complete control. It wouldn't let AVG finish (or rather made it seem like it had finished ok but it was too quick). When a virus has that much control a boot disk is the ONLY answer. The virus will let nothing run that is harmful to it. I guess there may be a really obscure anti virus program out there that it wouldn't recognise but there is what, <20 common anti-virus programs to recognise and neuter. Malware is getting very clever. A boot disk is the only sure way and is something to have in reserve when all simple measures fail.

Browntoa

now updated post 2 and 3 of the thread to replace superantispyware with Malwarebytes

credit_crunch

every time for the last 2 days that i switch on my pc a 'Just-In-Time Debugging' message appears. It also comes up sayong new hardware found - but it is clearly not windows that has found new hardware. I am working my way through the first few post but so far no luck. There are now 9 JIT debugging messages at the bottom of my screen! Please HELP!!!!

Browntoa

start a new thread and someone will help you

sniperace

ok im no amatuer but not an expert
from time to time ( 4-5 ) in the past few years) i get nasty pop ups that are malware related i had on jus yesterday ( tjwuh601741 ) was a trojan fake alert type an could not remove it i use 3 diferent tools at my disposal .
came on here for some devine intervention or something relating an used the . . Malwarebytes link an it got rid .
so
my message is a thank you to this forum for the diverse help an advice . to be honest i didnt think i would get shut of it but thank you very much for the advice ...

Quasar

I think I have had fool's luck so far, really. I'm not terribly knowledgeable about computeres save for what I have picked up on this forum over the last 3 years, but I have three lappies, all with AVG, Kerio, superantispyware, spybot, ad-aware and malwarebytes - all of which I update and run at least once a week (AVG I update daily). Never had any problems except lots of spam emails but I can live with that.

Oh-oh... now that I've said it...

GooWorld

Spikey wrote: »

O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O23 - Service: Belkin 54g Wireless USB Network Adapter (Belkin 54g Wireless USB Network Adapter Service) - Unknown owner - C:\Program Files\Belkin\Belkin Wireless Network Utility\WLService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: ThinkPad PM Service (IBMPMSVC) - Unknown owner - C:\WINDOWS\System32\ibmpmsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: IBM KCU Service (TpKmpSVC) - Unknown owner -

I think it's some kind of troy, such as Win32 :rolleyes:

jenniewb

Malware bits not working?

I have tried many times to do a malware scan, but everytime I click in the link, it instals it onto my computer and then finishes (install, click, immediate next page finish, click, whole thing has vanished).

I also have searched for it on my computer, found it, opened it and it just does the same thing. According to the second post, I should be doing a scan...I can't seem to get the user interface up, its just all windows own popups asking me to run...install...finish.

Am I doing this right?

aliEnRIK

Are you SURE its not installed on your computer jennie?
Should be under 'MALWAREBYTES ANTI MALWARE'
There should also be a new desktop icon to click (Sounds to me like you just keep installing over the top)