Help, Baby managed to dismantle her cot!! Complain??

Milford_Cubicle

It doesn't matter how much it cost. If you bought it from them new and within a year it's no longer fit for the purpose, then they're liable.
It's supposed to conform to BS EN 716 and it's clearly not doing that at all!


Cots can be used from birth until

about 18 months to two years. Look

for BS EN 716. If you buy a new cot
and look for this standard it will have
been designed to make sure that
your baby cannot easily fall out or get
his or her head trapped between the

bars.

http://www.capt.org.uk/pdfs/Sample%20keep%20your%20baby%20safe.pdf


I appreciate you're reluctant to put her into her own room, but you've obviously bought her a cotbed for a reason, she's got to go in there sometime and surely tonight is as good a night as any?

pulliptears

Its a little girl thing, they are all skilled in demolition at that age. When DD was 10 months I woke up one morning to a loud thud and found her sitting laughing on her bedroom floor....she managed to get out of the thing.

She went in a bed the same day lol.

Your little girl looks so happy with her new found skill!

abby1234519

ella_ella_ella wrote: »

Thank you abby1234519 & Jetcat, she is sooooooooo beautiful and just a perfect baby but you still cant have her lol

darn it.....im all upset now

eyelinerprincess

I'm sorry, but my first instinct was to laugh. I know it's not funny if she had fallen out, but just had this image of her half out the cot banging the loose bar around!

When I was a little older than your LO (I think about two), I fell out of a bed and onto a concrete floor (about a five foot fall!), I shook myself off, still half asleep, and then climbed back in bed and back to sleep. My poor mother was up all night worrying that I had a concussion!

ella_ella_ella

Thanks for the link and information Milford_Cubical, its a big help

I'm sorry, but my first instinct was to laugh. I know it's not funny if she had fallen out, but just had this image of her half out the cot banging the loose bar around!

lol, i suppose i can see the funny side of it now especially when i imagine her little face all pleased with herself to have a stick to play with!! I think it was Jetcat's daughter who managed to get herself wedged upside down in her cot.....

fernliebee

I would expect a refund at the very least!! It is obviously not fit for purpose. I would give mothercare the chance to make good and if they're not making the right noises then definitely take it further.

On a different note, if you do decide to put her in on her own you could put the baby monitor on if it stops you worrying. A friend of mine has a lo in on their own and their bedrooms are really far apart so she leaves hers on so she can hear her.

Hope they can sort it for you!

Loz01

Oh god :eek: that should NOT happen with a babies cot! Definitely complain and make them aware, as it could happen to the cots they are currently selling and end up injuring another baby/toddler.

On the up side, your daughters so cute sitting there with the cot bar in hand :rotfl:

eyelinerprincess

ella_ella_ella wrote: »

Thanks for the link and information Milford_Cubical, its a big help

I'm sorry, but my first instinct was to laugh. I know it's not funny if she had fallen out, but just had this image of her half out the cot banging the loose bar around!

lol, i suppose i can see the funny side of it now especially when i imagine her little face all pleased with herself to have a stick to play with!! I think it was Jetcat's daughter who managed to get herself wedged upside down in her cot.....

I meant the legs hanging out, just perched there.

jackomdj

I would get a refund rather than a replacement, put LO in her own room & use the money towards something else.

As other posters have said a cot should last until the baby has grown out of it (at least) & if it does not it is not fit for purpose.

PS Your LO does look cute!

foreversomeday

I'd definitely let mothercare know just so that they can recall the item as another child might be hurt by it. My original thought is I wouldn't expect a refund or replacement but then I thought, if you didn't have the cot bed, you wouldn't have anywhere for her to sleep!

If you're planning on another baby at any point it might be worth seeing if you
can get a replacement anyway. Don't feel pressured to move her into her own room if she isn't ready, they aren't little for very long Do what you think is right!

Financially speaking though if you know you don't want any more kids a refund would be more practical, so you would have to move her unless you want her in your bed.

Try mothercare first and then go to watchdog or trading standards if they are not helpful. HTH.