How do i complain about inedible meat?

npsmama

i bought a large quantity of chicken online and it turns out it is too tough to even cut with a knife, let alone chew.
Basically they have sold me birds past their eating age - i know bc of past experience from Gran's farm - but i can't prove it.

Can anyone suggest how to proceed?

hollydays

if you've had a problem before,why use them again.Can't you even use it in a stew?

npsmama

No, I hadn't bought from there before. I mean that I know what an 'old boiler' is like from past experience - once you've had it you know straight away.

No, even cooked overnight in the slow cooker it's too tough to chew

hollydays

just tell 'em straight then-see what they say.
IF THEY HAVE MADE NO CLAIMS ABOUT THE QUALITY,ITS JUST GOING TO BE THEM SAYING oops sorry caps
the stuff is ok.

uganda

npsmama wrote: »

I mean that I know what an 'old boiler' is like from past experience - once you've had it you know straight away.

I know what it's like too, npsmama, but to respect Mrs Uganda's dignity I shall name no names.

The only way you can proceed is to tell the firm you bought it off and see what they say. Ask yourself a couple of questions first, like how long did it take for the birds to be delivered? If it was longer than you expected, perhaps the problem lay with the people doing the delivery.

Personally, and I realise this doesn't help you in this particular situation, I wouldn't buy anything perishable online. I know many people do, but for me the convenience is outweighed by the potential of wastage - online deliveries can be prompt and excellent, but so many things can go wrong for so many reasons and it is difficult for online sellers to give cast-iron guarantees.

But hopefully this mob will be reasonable and replace the birds, but they won't if you don't ask them!

ebsay2000

npsmama wrote: »

Can anyone suggest how to proceed?

Write to the Vegetarian Society!


:rotfl::rotfl: :rotfl:

Freddie_Snowbits

Put them out with the rubbish. My neighbours insist on the KFC bargain buckets of sparrow legs. I just don't have to deed my cat for days when the bin man comes round.

Errata

Was it advertised as roasting chicken? Or boiling chicken? Or just chicken, which lets them get away with sending out chicken for no specified cooking method.

Brooker_Dave

npsmama wrote: »

i bought a large quantity of chicken online and it turns out it is too tough to even cut with a knife, let alone chew.
Basically they have sold me birds past their eating age - i know bc of past experience from Gran's farm - but i can't prove it.

Can anyone suggest how to proceed?

Buy a sharper knife.

npsmama

It was sold as 'chicken'.
I've emailed and phoned and was told someone would get back to me - still no reply though.

Kavanne

Brooker_Dave wrote: »

Buy a sharper knife.

Yeah I thought there was something wrong with onions from sainsburys.... until OH realised my knife was blunt :rolleyes: