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Make sure you send your DLA form by recorded delivery!

22 Posts
I requested a DLA claim form on 2nd October, so it had to be returned by 13th November. I left it very late to send it in, and I posted it on 11th November - theoretically it should have got there in time.
Just to be sure, I decided to send it in by recorded delivery. It didn't cost me any extra, because the prepaid envelope already had sufficient postage paid on it.
I just got an acknowledgement letter which said that they'd received it on 17th November. I checked online at Royal Mail, and my letter was signed for on 12th November. So I called the DLA helpline and because I had proof of delivery, they were able to update my record to show that my form was received within the timeframe so I will still be eligible, if my claim is accepted, to have it backdated to 2nd October. However, I got the impression that if I didn't have this proof of delivery, they would only run the claim from 17th November.
So the moral of this story is that the date the DWP state they received your form is obviously the date it was first looked at in the office, not the date they actually received it - so MAKE SURE YOU SEND IT BY RECORDED DELIVERY!!!! (and it shouldn't cost you any extra to do this).
Just to be sure, I decided to send it in by recorded delivery. It didn't cost me any extra, because the prepaid envelope already had sufficient postage paid on it.
I just got an acknowledgement letter which said that they'd received it on 17th November. I checked online at Royal Mail, and my letter was signed for on 12th November. So I called the DLA helpline and because I had proof of delivery, they were able to update my record to show that my form was received within the timeframe so I will still be eligible, if my claim is accepted, to have it backdated to 2nd October. However, I got the impression that if I didn't have this proof of delivery, they would only run the claim from 17th November.
So the moral of this story is that the date the DWP state they received your form is obviously the date it was first looked at in the office, not the date they actually received it - so MAKE SURE YOU SEND IT BY RECORDED DELIVERY!!!! (and it shouldn't cost you any extra to do this).
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The Joy Account: £600
"Remember that sometimes not getting what you want is a wonderful stroke of luck," Dalai Llama
He phoned and was told this is because they go to a central point to be then passed on to the office that deals with your area.
Yours
Calley
Good enough is almost always good enough -Prof Barry Schwartz
If it scares you, it might be a good thing to try -Seth Godin
Surely the moral is send it back in plenty of time?
I have done reading too!
To avoid all evil, to do good,
to purify the mind- that is the
teaching of the Buddhas.
but you could send it back in time and their 'sorting' system catch you out so I think the reminder was very useful..plus you do have proof it was sent
I sent forms by recorded yesterday so thanks thread orginator catherineS
PS If you know you are going to have problems meeting the deadline then ring and ask for an extension..i have had no problem with that. I asked for an extension so I could see an Advisor and that person bailed 1/2 way through as alledgedly she couldn't see me again as I didn't meet the criteria for funding for her post:cool: