Paging any Barclays experts...

moneysavingallday

ShelfStacker wrote: »

Do you really think I'd spend my evenings posting here if it was?

If a girl flashes a lot of leg can you manually approve her credit card application?

Extant

moneysavingallday wrote: »

I went into yet another branch of Barclays today. I sat down there with a Personal Banker who was in all honesty the best banking advisor I've ever met in my life. He was utterly professional, exquisitely presented, knowledgeable about the products, courteous and helpful and clearly enthusiastic about his job. We've got the account open now. £750 OD limit. All the normal current account facilities you'd expect. And a Barclaycard too. He is now my point of call at the bank and I have his direct line and mobile number.

It was worth the persistence.

I'm really satisfied and they've given me better facilities than my previous second account Lloyds. LTSB kiss my a-r-s-e!

This site is normally full of the vocal minority, those who have had things go wrong.

You had things go wrong, but thanks for giving the bank the chance to show we're not all bad. That is actually the level of service that we aim to provide.

moneysavingallday

BarclaysManager wrote: »

This site is normally full of the vocal minority, those who have had things go wrong.

You had things go wrong, but thanks for giving the bank the chance to show we're not all bad. That is actually the level of service that we aim to provide.

I'm really quite impressed now Barc Man.

I was pleasantly surprised at the Banker's ability to put certain things on manually. For example, I don't know that the system generated the £750 overdraft. I think he "keyed" it in himself when I asked for it.

ShelfStacker_3

moneysavingallday wrote: »

If a girl flashes a lot of leg can you manually approve her credit card application?

You wanna override a decision, it has to be justified. "Pert rack" sadly is not a good reason for an override... nice try though.

Extant

ShelfStacker wrote: »

You wanna override a decision, it has to be justified. "Pert rack" sadly is not a good reason for an override... nice try though.

You mean "loin lending" is full and truly dead?

moneysavingallday

ShelfStacker wrote: »

You wanna override a decision, it has to be justified. "Pert rack" sadly is not a good reason for an override... nice try though.

in what circumstances do you override a decision? I'm curious.

ShelfStacker_3

moneysavingallday wrote: »

in what circumstances do you override a decision? I'm curious.

Very limited ones, afaik (not my area of the business). It's very rarely done, and basically you shouldn't bother asking.

Extant

ShelfStacker wrote: »

Very limited ones, afaik (not my area of the business). It's very rarely done, and basically you shouldn't bother asking.

Probably the same as ours - when declining something would damage an existing business relationship, would cause unreasonable loss of business (if a guy has ten million in investments with you, you approve his loan - even if he runs his account overdrawn permanently) or where bank error is involved.

Sounds like your retail guys can make that decision, though, where as ours have no such discretion and it's made "outside" of retail.

ShelfStacker_3

It's not just "retail", has to be specific levels of authority, and as I say it's very, very, very rare - as, I imagine, it is everywhere.

moneysavingallday

Barc Man, do you have a Barclays Premier account?