AAgh help please Open Office

AliceBanned

Hi all

Having read on this site that Open Office was a good and cheaper alternative to Msoft office, I paid for one year's subscription but am totally lost! I have emailed them but they just email the instructions that are on the website. I have downloaded Ares ultra but don't know how to search of word processing software; nothing seems to work when I input Open Office.

Basically I am very unhappy with the system.They have no phone support and they don't get back to you with any individual answer on IT problems, so I can't use the software and can't get any help! I have asked for a refund but cant' even get those emails through to them. I totally !!!!ed off with them. Does anyone know a simple way of setting it up. I am not IT illiterate at all but it is very badly explained on the website. Thanks for any help. i will have to go out and spend £100 on MS word otherwise.:mad:

Browntoa

open office is free ??

http://www.openoffice.org/

not sure what you paid for

AliceBanned

Thank you. I'm not sure either! I paid £25 for something. I must be a bit thick or have a mental block with this. Just trying to download it now, but not sure if I'm doing the right thing.

Browntoa

looks like ares is a con

This website has no affiliation whatsoever with the owner of this software program and only provides links to freeware and/or shareware software, technical support and tutorials

open office is here

http://download.openoffice.org/index.html

Green bar at the top

10past6

There are 2 OO.Org, one is the TRUE one which I use, the other is not

AliceBanned

Browntoa wrote: »

looks like ares is a con

This website has no affiliation whatsoever with the owner of this software program and only provides links to freeware and/or shareware software, technical support and tutorials

open office is here

http://download.openoffice.org/index.html

Green bar at the top

Thank you for looking into this. I clicked on the green bar and nothing happens! I just get the front page. Do i click on the last link? when I do this it appears to be downloading for 15 hours! thanks, for the help, i've been tearing my hair out over a rip-off.

fermi

AliceBanned wrote: »

Thank you for looking into this. I clicked on the green bar and nothing happens! I just get the front page. Do i click on the last link? when I do this it appears to be downloading for 15 hours! thanks, for the help, i've been tearing my hair out over a rip-off.

Yep, If you are getting the same page I am but the download is not starting automatically.

The download should be 150 MB (ish). So depending on the mirror the bouncer sends you to, the load on that mirror, and your connection, it may take a long while to download.

AliceBanned

fermi wrote: »

Yep, If you are getting the same page I am but the download is not starting automatically.

The download should be 150 MB (ish). So depending on the mirror the bouncer sends you to, the load on that mirror, and your connection, it may take a long while to download.

OK I'll have a go - a long while as in several hours?!

AliceBanned

I'm not sure what to do - something to do with the mirror? Nothing happens again. It just comes up with a link??1 I'm totally confused...

fermi

AliceBanned wrote: »

OK I'll have a go - a long while as in several hours?!

Depends how fast your connection is.

If you think it is taking longer than it should then try a nearer mirror:

Such as: select a mirror close to you

http://www.mirrorservice.org/sites/ny1.mirror.openoffice.org/stable/3.0.0/

Phantom_Flan_Flinger

Select the bottom one from the mirror list fermi has posted, or click here.

Should take around 10 mins on a 3Meg connection.