Icesave second email-week 3

roger_pearse

My 2nd email arrived just after lunch on Wednesday. I printed copies of all the pages in case of any disagreements. Now waiting for the money...

Joffy_2

Received "2nd email" yesterday. I never received the first one until I used the 'send a blank email to the FSCS' technique. We had a joint variable, and a joint fixed rate which I'll let run to maturity.

Kodos84

Received 2nd e-mail today :beer:

Seems like some people are living in the future and got their e-mail tomorrow :rolleyes:

$nake_eye$

just got mine.

PBS123

Has anybody else made their claim and not received a confirmation email from the FSCS? My wife made her claim 2 days ago for two accounts and within an hour or so got two emails back from the FSCS confirming her claim was being processed. I made my claim yesterday for a single ISA account and I've had no email from them. Thanks for any advice.

amuircroft

Just voted - Got my second email today at 12.51.

FINALLY! The sense of relief is immense

hebawom

Finally I got my email! I was thinking there was something wrong the whole time - worrying that somehow I would be overlooked! Then when I got the thing, I thought how stupid I had been to ever doubt the system!!

Daniel_B

Hello all, got my 2nd e-mail this morning at 09:20, but not able to try and initiate tonight until I reached home.

The site is horribly slow, and twice now I have managed to get to the point where you tick to select and agree, and enter the amount, and then on clicking continue, I get a nice long wait, and then it times out to a page cannot be displayed :rolleyes:

Quality.

So I don't know if it has taken the request or not, certainly when I just logged back in now, it made no indication that the request had been received, so should I keep trying, or am I best to ring someone up?
Who I am not sure, FSCS or Icesave?

Dan

Daniel_B

sloughflint wrote: »

I rang the number in email 1

Thanks SF, and what did that achieve, did they initiate it for you over the phone, or did they simply confirm whether the request had been received or not and you had to try again?

Also, how long does it take for people to get this third e-mail, instantaneous or a day or two?

Dan

enzosparklefoot

Daniel_B wrote: »

So I don't know if it has taken the request or not, certainly when I just logged back in now, it made no indication that the request had been received, so should I keep trying, or am I best to ring someone up?
Who I am not sure, FSCS or Icesave?

Dan

From memory I think once you have claimed the site will say so when you've hit the 'initiate' button, otherwise try the process again. Don't think they'll pay you twice so I wouldn't worry if you try again! When you've logged in there is a 'contact us' menue, you coul dtry rining that number - think they were open till 8pm on Thursday.