Kent Reliance Building Society

Personal_Trainer

Has anyone invested with these?? I don't know anything about them and am thinking of opening a fixed rate bond with them, 1yr 6%

cheers

LucyTheDwarf

They're great. I have last year's ISA with them (or is it the year before's...), and have an instant access savings account with them. Their in-branch customer service is great, and everything seems well run. I've no experience with them outside of branch.

Myrmidon_J

Personal_Trainer wrote: »

Has anyone invested with these?? I don't know anything about them and am thinking of opening a fixed rate bond with them, 1yr 6%

I don't have an account with Kent Reliance BS; however, I do know that they have some very attractive rates at the moment - especially for the senior citizen! (They have a 65+ account offering 6.45% if I remember correctly.) Also, I've heard that their customer service is above average.

But there is no rate guarantee on their deposit accounts (e.g. 1% over base, etc.), so this may well drop like a stone in the near future.

The one year fix at 6% looks attractive, particularly when other providers (notably Anglo-Irish) have dropped theirs by up to 1.5%.

Blackdog

I have had an account with them for years. Most of their back office stuff is done in India where they own their own call centre/admin company. They also provide back office for others. As a result their admin costs are really low which means they pay good rates. I have always find them really efficient.

trashcan_2

What happens when a fixed rate bond ends? The bond has to be opened by post, so at the end of the term do they send you a cheque or put it in another account. I do not live near a branch, so this has to be taken into account

blackswan2

I sent of my application for the 6% bond on Nov 1st and have not heard a dickie bird from them yet :-(

itsnever2lateisit?

LucyTheDwarf wrote: »

They're great. I have last year's ISA with them (or is it the year before's...), and have an instant access savings account with them. Their in-branch customer service is great, and everything seems well run. I've no experience with them outside of branch.

IIRC they only have one Branch, and a handful of agents:D

Baldur

Spam reported

oldagetraveller

blackswan2 wrote: »

I sent of my application for the 6% bond on Nov 1st and have not heard a dickie bird from them yet :-(

Time to 'phone them then don't you think? Probably lots of applications to plough through but 17 days does seem a long time to process?
I did have an ISa with them and they were v. good. Transferred it to Icesave some months ago - now who's a fool!?:p
The transfer took about 5 days!

bristolleedsfan

itsnever2lateisit? wrote: »

IIRC they only have one Branch, and a handful of agents:D

And an apparent Indian call centre.

http://www.bbc.co.uk/kent/have_your_say/news/call_centre_jobs.shtml

Geoffo_M

Baldur wrote: »

Spam reported

Where? Not here, surely?