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Quick paypal question

I posted yesterday about the nigerian scammer who won the auction, and the 0 feedback who came 2nd. See below

http://forums.moneysavingexpert.com/showthread.html?t=128387

Anyway, offered a 2nd chance to the 2nd seller, and this has now been paid for via paypal. Am I 100% certain to be safe to send on my Xbox 360? It says "completed" but also says "seller protection policy ineligible".

Many Thanks

Rob
Be nice
«134

Comments

  • jaffa30
    jaffa30 Posts: 19,263 Forumite
    Part of the Furniture Combo Breaker Photogenic
    Hi
    Heres the seller protection policy

    For a transaction to be eligible for protection under the Seller Protection Policy, the transaction must be marked as SPP eligible and sellers must:

    Have a qualified Verified Business or Premier account

    Deliver to the confirmed address on the Transaction Details page

    Retain reasonable proof of postage that can be tracked online

    Require signature receipt on items equal to, or more in value than £150.00 GBP

    Jaffa
    R.I.P Sam, still in my heart
  • smashed
    smashed Posts: 1,043 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    So if it says ineligible it means I have no comeback?
    Surely if the transaction was "instant" I can take the funds out of paypal and be safe?

    Never sold anything for so much so never really thought about it.
    Be nice
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    I might be wrong but I think there is a chance your second buyer is probably a dodgy as your first one - he has only just registered and has zero feedback..........
  • jaffa30
    jaffa30 Posts: 19,263 Forumite
    Part of the Furniture Combo Breaker Photogenic
    Hi Rob

    You can take the funds out anytime you like .

    Most paypal transactions go without a hitch ( i know theres a few which dont ).


    imho i would Make sure i sent the xbox by a recordable means imho i would send it special del ,

    upto 2kg by special del costs £ 6-95 and covers you upto £500
    2-10KG is £19.00 same cover.

    If you are sending it by SP take the extra insurance out its £3 but covers you upto £500.

    Jaffa
    R.I.P Sam, still in my heart
  • bettyr
    bettyr Posts: 477 Forumite
    smashed wrote:
    So if it says ineligible it means I have no comeback?
    Surely if the transaction was "instant" I can take the funds out of paypal and be safe?

    Never sold anything for so much so never really thought about it.




    That happened to ME! However it's all part of the Nigerian scam. If you go to the official PayPal page and login to your account I'm sure you will find that it isn't there.
    Be very careful.
  • jaffa30
    jaffa30 Posts: 19,263 Forumite
    Part of the Furniture Combo Breaker Photogenic
    Ive just checked and he only registered on the 26th and bid on 3 xboxs.

    TBH i dont know what i would do ,what about selling it in the local paper or ad mag might be a lot safer.

    Jaffa
    R.I.P Sam, still in my heart
  • smashed
    smashed Posts: 1,043 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I logged into paypal officially and the payment is there, saying completed.
    The seller is from Essex. I have been speaking to him via email.

    The item is going special delivery, and I have emailed and confirmed address also.

    My only real worry is if there is a way that the paypal payment can be reversed, and that I wont be covered :(

    Thanks for all your help so far
    Be nice
  • smashed
    smashed Posts: 1,043 Forumite
    Part of the Furniture 500 Posts Combo Breaker
    I understand that he has only bid on 3 xboxes, but that could be genuine. That is why I put it up for sale on boxing day, because it is in short supply , so there are bound to be genuine new people who want an Xbox 360.
    If he wanted to scam, I would have thought he would have ensured he won the item on all 3 ?
    Be nice
  • innovate
    innovate Posts: 16,217 Forumite
    10,000 Posts Combo Breaker
    Looked at the auction again - I don't think I'd send anything of such value to danmac262728 without further clarification.

    Even with proof of delivery you could find yourself without your Xbox and without the money - what if the guy says he received the box but it was empty, or contained a brick? If he is determined, Paypal will allow him to do a chargeback and you will be snookered.

    You are in a very tricky position now because you have the money sitting in your account. If I were you, I would email danmac262728 and ask a few questions. You should soon get a better feel for whether the guy is real or a scammer. If the latter, refund the money and contact the 3rd person on the list, they seem ok......or relist, as somebody suggested yesterday.

    Good luck!
  • jaffa30
    jaffa30 Posts: 19,263 Forumite
    Part of the Furniture Combo Breaker Photogenic
    Far points well made innovate.

    Jaffa
    R.I.P Sam, still in my heart
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