debenhams 25% off.these are the rest of the half price offers

dawnie1972

skibster wrote: »

I know Debenhams will only give you an exchange or store credit if an item is 50% off, but what about these things that are 25% off? There are a couple of blouses I like, but I won't know if I want to keep them until I try them on. And I really don't want store credit if I have to return them as I almost never shop at Debenhams (I bought one thing for 7.50 a couple of months ago, returned it and was told I could only have credit because it was half off, and I still haven't found a use for the 7.50 gift card, lol).

I can answer that and i'm NOT happy> I bought 3 blouses yesterday and 2 jumpers - the blouses were on a one day special offer price of £5 (previous rrp £15) and the jumpers were 25% off - they were too big so took them back today and got smaller sizes where i could but refunds for the others - couldn't have refund back on my card which i paid with had to have giftcard - i hardly ever shop in Debenhams so why couldn't i have the refund on my card that i paid with - everyone's getting conned cos if you have to return something you'll get a giftcard meaning you still have to spend the money in their shop!

zakiya12

why don,t you give the card as a gift then you don't have to spend it in the shop

dawnie1972 wrote: »

I can answer that and i'm NOT happy> I bought 3 blouses yesterday and 2 jumpers - the blouses were on a one day special offer price of £5 (previous rrp £15) and the jumpers were 25% off - they were too big so took them back today and got smaller sizes where i could but refunds for the others - couldn't have refund back on my card which i paid with had to have giftcard - i hardly ever shop in Debenhams so why couldn't i have the refund on my card that i paid with - everyone's getting conned cos if you have to return something you'll get a giftcard meaning you still have to spend the money in their shop!

skibster

dawnie1972 wrote: »

I can answer that and i'm NOT happy> I bought 3 blouses yesterday and 2 jumpers - the blouses were on a one day special offer price of £5 (previous rrp £15) and the jumpers were 25% off - they were too big so took them back today and got smaller sizes where i could but refunds for the others - couldn't have refund back on my card which i paid with had to have giftcard - i hardly ever shop in Debenhams so why couldn't i have the refund on my card that i paid with - everyone's getting conned cos if you have to return something you'll get a giftcard meaning you still have to spend the money in their shop!

Wow, what a rip off! It says *nothing* about that in the return policy! Is that legal? Thank god my order got cancelled shortly after I placed it. They gave no explanation as to why, but I assume they ran out of stock -- though everything showed in stock when I placed the order (except for the one item it told me to remove if I wanted to place the order). Joke's on them I guess, as now I'm quite glad they cancelled! I really don't like that if you change your mind about something all you can get is store credit for a store that you never normally shop at.

littlemissfrugal

just got back from a late night shop and I noticed they were putting up signs saying that it had been extended till Sunday - due to demand

tpsjrm

Thanks to all you posters, I've got some great bargains, with free delivery and an extra 5% discount. Fingers crossed that Debs don't cancel the order!

kazaimee

just to clear up the refund policy for you because i work there.
the company does not give a refund on anything that is 50% off or higher they will only exchange or put it on a gift card.the only exceptions to this is if you pay on a debs card you can have a refund and if the item is faulty you can have a refund in line with law.
regards people saying is this legal then yes it is, nobody is entitled to a refund on anything unless it is faulty it is only the goodwill of stores who offer a policy that allows you to have a so called cooling off period when taking something back.
the refund policy should be displayed at every till point or on the reverse of your recipt.lf it isnt then i would argue the case with the store manager and see how far you get.
hope that helps.

shoe*gal_2

My order arrived yesterday (thrown over garden gate by delivery man) and they'd sent the wrong colour. Now I have to go to the store anyway to change it. Also everything was in seperate padded envelopes so with a loadof Christmas decorations and some cards I have been left with 10 huge non recyclable envelopes ands tons of plastic. :mad:

fiscalfreckles

shoe*gal wrote: »

My order arrived yesterday (thrown over garden gate by delivery man) and they'd sent the wrong colour. Now I have to go to the store anyway to change it. Also everything was in seperate padded envelopes so with a loadof Christmas decorations and some cards I have been left with 10 huge non recyclable envelopes ands tons of plastic. :mad:

Now, i'd have been really pleased with all the envelopes and used them for my ebay sales! Hang on to them - you can re-use them for something!

claire21

galvanizersbaby wrote: »

Just saw on the Debenhams website that they are extending the spectacular event till saturday now due to problems with the website!

I only want the half price Occitane Shea gift box for my mum for xmas - given up on line now and going down after work! :mad:

This may help - nice free gift

http://forums.moneysavingexpert.com/showthread.html?t=1294499&highlight=L%27Occitane

or reduced here

http://www.johnlewis.com/L'Occitane/Brand.aspx?SearchTerm=L'OCCITANE

Jastons

sindy wrote: »

If you use this code PCBP you can get an extra 5% off your total!
and use this code SHA1 for free delivery too!

Hope this helps

Thankyou, you just saved me £10.

I have officially started Christmas shooping