nilrems camp for the disappointed to seek solace!

StarRover

missmilly wrote: »

I have just tried yet again the initiate the claim, but it doesn't want to play. However, it also has today's date at the bottom. So maybe tomorrow :rolleyes:

Keep the faith!

Icesaver

nilrem wrote: »

Just checked again and it's no go on my statement it just says

If our theories are right you'll get your e-mail tomorrow. Keeping fingers and everything else crossed you do.

Stormy

nilrem wrote: »

He said the only people who have to fill in a form were people who could not use BACS.

That makes sense, so who has been giving Suesie duff gen? . It will be interesting to know if anyone of the people on the paper only thread had linked accounts...

nilrem_2

Please would someone else phone the FSCS to try to find out the truth because Susie got a different story to what I was told, one of them must be wrong.:)

It's simple to get them and they answer quickly select option 4 and they answer straight away.

nilrem_2

Stormy wrote: »

That makes sense, so who has been giving Suesie duff gen? . It will be interesting to know if anyone of the people on the paper only thread had linked accounts...

We won't know for sure until another person phones them, the man I spoke to could be wrong but he did sound certain?

StarRover

nilrem wrote: »

Well I really don't get this TBH I have just got off the phone having spoken to the FSCS and the man I spoke to assured me 100% that they have not finished sending all the 2nd emails yet and they are continuing to send them out, I asked him 3 times and each time he was adamant that anyone who had the first email and the initiate button would not have to fill in a form and that the email def would be sent between now and the 4th DEC which is the last date of sending! He did sound certain that there was not any problem.

He said the only people who have to fill in a form were people who could not use BACS.

Perhaps someone else would also like to give them a ring on 020 7892 7300 (select 4) so we can find out 100% otherwise we are going to be in the dark!

As you suggested I've just spoken to FSCS who assure me that second e-mails will continue to be sent out up until the 4 Dec and that having received the first e-mail and having a linked account I should be OK

concisethinker

Streetperson wrote: »

Hi - despite making my claim I can still login but when I try to initiate (I have 2 account ISA & Saver) the message then says
"Your claim has been accepted and is currently being processed. If you have any queries please contact us on 0845 605 6050"

Not sure if this is of any help to anyone

Ditto for me, obviously will discover in a few days whether claim was successfully initiated. System was extremely slow during initiation claim. Just makes the wait longer

Icesaver

~Chameleon~ wrote: »

I'm feeling somewhat uneasy as I still haven't received the 2nd email, yet I initiated the claims over an hour ago. I can also still log into my accounts yet I'm sure someone else reported that once you'd claimed that's it you can't log in again

There appears to be an almightly balls up going on today and it doesn't look good :mad:

Chamaeleon
I also did my claim an hour ago. I can still log in and go through thre process of initiating the claim, however it only goes so far then you get this message

Your claim has been accepted and is currently being processed. If you have any queries please contact us on 0845 605 6050.


I did read on a thread here somewhere that ppl were still able to log in for a while after they had initiated the claim so please don't fret too much

nilrem_2

StarRover wrote: »

As you suggested I've just spoken to FSCS who assure me that second e-mails will continue to be sent out up until the 4 Dec and that having received the first e-mail and having a linked account I should be OK

Thanks for doing that but we still need a few more people to phone so that we know who to believe, you might have got the same bloke as me! :eek:

StarRover

nilrem wrote: »

Thanks for doing that but we still need a few more people to phone so that we know who to believe, you might have got the same bloke as me! :eek:

It was a bird!