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o2 speeds

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Comments

  • espresso
    espresso Posts: 16,448 Forumite
    Part of the Furniture 10,000 Posts Combo Breaker
    Mozkowitz wrote: »
    The weather is causing havoc, particularly to wireless broadband, I would give it a short time, it might pick up.

    :rotfl::rotfl::rotfl:
    :doh: Blue text on this forum usually signifies hyperlinks, so click on them!..:wall:
  • mikey72
    mikey72 Posts: 14,680 Forumite
    o2 has been slow, and completely off last week.
    How do OpenDNS make money? The web site is surprisingly empty of any sales pitch.
    I know how o2 do, but before I change, what do OpenDNS get out of me using them?
    And who are they, before I put all my web traffic with them?
    Anybody using them who knows?
  • del1001
    del1001 Posts: 229 Forumite
    Mozkowitz wrote: »
    The weather is causing havoc, particularly to wireless broadband, I would give it a short time, it might pick up.

    ..never thought of that, I'll get onto O2 right away, this should save them a few bob :rotfl:
  • del1001
    del1001 Posts: 229 Forumite
    gcn504 wrote: »
    This problem can be resolved by changing to OPENDNS.


    I'm already using OpenDNS, have been for ages, DNS is not the cause of the peak time slow speed issue, here's an excerpt from an email reply I recieved from O2 a few days ago regarding the issue -

    "Thank you for your e-mail about your slow speeds. Currently several of our exchange links are being upgraded.This does not necessarily mean that these links are congested, but that they are close to full utilisation.

    Once these links hit peak utilisation then you will experience slower than normal throughput speed until the scheduled upgrade of the specific link has taken place.

    We are awaiting a BT delivery date for when the upgrade will occur. I apologise for the inconvience this may cause"


    I've since spoken to them and they have a list of exchanges to be upgraded, which could take some time.
  • gcn504
    gcn504 Posts: 197 Forumite
    Part of the Furniture
    del1001 wrote: »
    I'm already using OpenDNS, have been for ages, DNS is not the cause of the peak time slow speed issue, here's an excerpt from an email reply I recieved from O2 a few days ago regarding the issue -

    "Thank you for your e-mail about your slow speeds. Currently several of our exchange links are being upgraded.This does not necessarily mean that these links are congested, but that they are close to full utilisation.

    Once these links hit peak utilisation then you will experience slower than normal throughput speed until the scheduled upgrade of the specific link has taken place.

    We are awaiting a BT delivery date for when the upgrade will occur. I apologise for the inconvience this may cause"


    I've since spoken to them and they have a list of exchanges to be upgraded, which could take some time.

    My post said if *some* web pages are loading slowly this could be the DNS issue which affected a lot of people.

    I havent been affected by peak time speed slowdown which seems to be backed up by the fact that *certain* exchanges are being worked on as per your email from O2 Broadband.
    Waddle you do eh?
  • del1001
    del1001 Posts: 229 Forumite
    gcn504 wrote: »
    My post said if *some* web pages are loading slowly this could be the DNS issue which affected a lot of people.

    Yes, I know that, perhaps I didn't make myself clear, the original poster lives in south Manchester, one of the exchanges suffering from being close to full utilisation, which is not a DNS issue, for some people it is, for some it is not, and definately not for the OP.
  • Woby_Tide
    Woby_Tide Posts: 5,344 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    mikey72 wrote: »
    o2 has been slow, and completely off last week.
    How do OpenDNS make money? The web site is surprisingly empty of any sales pitch.
    I know how o2 do, but before I change, what do OpenDNS get out of me using them?
    And who are they, before I put all my web traffic with them?
    Anybody using them who knows?


    http://en.wikipedia.org/wiki/Opendns
  • hamario
    hamario Posts: 36 Forumite
    A quick update - I was on the phone to o2 helpdesk last night and they asked me to do all sorts of different things (that I knew wouldn't work!)....for example take the front plate off the phone socket and plug the phone line direct into the socket. Also, change the filter. None of these obviously worked.

    So, I'm going to phone o2 up today and cancel! It's a shame, because their customer service seems quite good.

    As a question to you guys, can anyone recommend an alternative to o2??
  • neas
    neas Posts: 3,801 Forumite
    since i changed from virgin media adsl a week ago.. im well chuffed with perfroamnce get the full 8mbits speed (500m from exchange).... Really good :). and got the 60 quid cashback tracked on a cashback site.. so if its paid

    The first year will be 2.50 a month for internet ;P
  • Woby_Tide
    Woby_Tide Posts: 5,344 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker
    hamario wrote: »
    A quick update - I was on the phone to o2 helpdesk last night and they asked me to do all sorts of different things (that I knew wouldn't work!)....for example take the front plate off the phone socket and plug the phone line direct into the socket


    Thats normally the first test any credible ISP will have you do to ensure that it's not the internal wiring causing your speed to be slow, using the test socket then eliminates the internal wiring and pushes the fault to the external wiring/exchange

    if you are convinced O2 is not the way forward then the Entanet lot seem to be the best of thsoe using the BT infrastructure IdNet/ADSL24 and the like
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