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Safesoft pop up

sukysue
sukysue Posts: 1,823 Forumite
Part of the Furniture Combo Breaker
in Techie Stuff
Keep getting a safesoft pop up from supposedly windows defender is this safe to click on and download? thanks very much.
xXx-Sukysue-xXx
«13

Comments

  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Sounds dodgy to me
    Download MALWAREBYTES
    http://www.download.com/Malwarebytes-Anti-Malware/3000-8022_4-10804572.html
    UPDATE and FULL SCAN with it

    If it finds anything then post the log here AFTER youve deleted them
    :idea:
  • sukysue
    sukysue Posts: 1,823 Forumite
    Part of the Furniture Combo Breaker
    Thanks so much Alienrik I am in the process of scanning will post results.
    xXx-Sukysue-xXx
  • sukysue
    sukysue Posts: 1,823 Forumite
    Part of the Furniture Combo Breaker
    Malwarebytes' Anti-Malware 1.30
    Database version: 1381
    Windows 6.0.6001 Service Pack 1
    11/11/2008 10:07:48
    mbam-log-2008-11-11 (10-07-42).txt
    Scan type: Full Scan (C:\|S:\|)
    Objects scanned: 152516
    Time elapsed: 1 hour(s), 54 minute(s), 39 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 1
    Registry Keys Infected: 61
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 19
    Files Infected: 157
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> No action taken.
    Registry Keys Infected:
    HKEY_CLASSES_ROOT\videoegg.activexloader (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!168dc258-1455-4e61-8590-9dac2f27b675} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!1a8642f1-dc80-4edc-a39d-0fb62a58b455} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!3f91eb90-ef62-44ee-a685-fac29af111cd} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!5c29c7e4-5321-4cad-be2e-877666bed5df} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!83dfb6ee-ab18-41b5-86d4-b544a141d67e} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!88d6cf0e-cf70-4c24-bf6e-e4e414bc649c} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!8f6a82a2-d7b1-443e-bb9f-f7dc887dd618} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!9856e2d8-ffb2-4fe5-8cad-d5ad6a35a804} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{a3d06987-c35e-49e4-8fe2-ac67b9fbfb4c} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{a58c497b-3ee2-45e7-9594-daca6be2a0d0} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{ad0a3058-fd49-4f98-a514-fd055201835e} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{ad5915ea-b61a-4dba-b5c8-ef4b2df0a3c7} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\{af2e62b6-f9e1-4d4f-a10a-9dc8e6dcbcc0} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{bb187c0d-6f53-4f3e-9590-98fd3a7364a2} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{c5041fd9-4819-4dc4-b20e-c950b5b03d2a} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{d17726cc-d4dd-4c4a-9671-471d56e413b5} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{db8cce99-59c6-4552-8bfc-058feb38d6ce} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{dc3a04ee-cdd7-4407-915c-a5502f97eecd} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{e1a63484-a022-4d42-830a-fbd411514440} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{e282c728-189d-419e-8ee2-1601f4b39ba5} (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\videoegg.activexloader.1 (Adware.VideoEgg) -> No action taken.
    HKEY_CLASSES_ROOT\Interface\!!2e9937fc-cf2f-4f56-af54-5a6a3dd375cc} (Adware.MyWebSearch) -> No action taken.
    HKEY_CLASSES_ROOT\Interface\!!741de825-a6f0-4497-9aa6-8023cf9b0fff} (Adware.MyWebSearch) -> No action taken.
    HKEY_CLASSES_ROOT\Interface\{cf54be1c-9359-4395-8533-1657cf209cfe} (Adware.MyWebSearch) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!147a976f-eee1-4377-8ea7-4716e4cdd239} (Adware.MyWebSearch) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\!!9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> No action taken.
    HKEY_CLASSES_ROOT\CLSID\{a4730ebe-43a6-443e-9776-36915d323ad3} (Adware.MyWebSearch) -> No action taken.
    HKEY_CLASSES_ROOT\Typelib\{d518921a-4a03-425e-9873-b9a71756821e} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!1a26f07f-0d60-4835-91cf-1e1766a0ec56} (Trojan.Agent) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!07b18ea9-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!07b18ea1-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!07b18eab-a523-4961-b6bb-170de4475cca} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!25560540-9571-4d7b-9389-0f166788785a} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!3dc201fb-e9c9-499c-a11f-23c360d7c3f8} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!9ff05104-b030-46fc-94b8-81276e4e27df} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!00a6faf1-072e-44cf-8957-5838f569a31d} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\!!56256a51-b582-467e-b8d4-7786eda79ae0} (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Code Store Database\Distribution Units\!!1d4db7d2-6ec9-47a3-bd87-1e41684e07bb} (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\!!59c7fc09-1c83-4648-b3e6-003d2bbc7481} (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\!!68af847f-6e91-45dd-9b68-d6a12c30e5d7} (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\!!9170b96c-28d4-4626-8358-27e6caeef907} (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{d1a71fa0-ff48-48dd-9b6d-7a13a3e42127} (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ddb1968e-ead6-40fd-8dae-ff14757f60c7} (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{f138d901-86f0-4383-99b6-9cdd406036da} (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\videoegg (Adware.VideoEgg) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\VideoEgg (Adware.VideoEgg) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@videoegg.com/publisher,version=1.5 (Adware.VideoEgg) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\VideoEgg (Adware.VideoEgg) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\MozillaPlugins\@videoegg.com/publisher,version=1.5 (Adware.VideoEgg) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Low Rights\RunDll32Policy\f3ScrCtr.dll (Adware.MyWay) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\FunWebProducts (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\Fun Web Products (Adware.MyWebSearch) -> No action taken.
    HKEY_CURRENT_USER\SOFTWARE\MyWebSearch (Adware.MyWebSearch) -> No action taken.
    HKEY_LOCAL_MACHINE\SOFTWARE\FocusInteractive (Adware.MyWebSearch) -> No action taken.
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    C:\Program Files\MyWebSearch (Adware.MyWebSearch) -> No action taken.
    C:\Program Files\MyWebSearch\bar (Adware.MyWebSearch) -> No action taken.
    C:\Program Files\MyWebSearch\bar\History (Adware.MyWebSearch) -> No action taken.
    C:\Program Files\MyWebSearch\bar\Settings (Adware.MyWebSearch) -> No action taken.
    C:\Program Files\FunWebProducts (Adware.MyWebSearch) -> No action taken.
    C:\Program Files\FunWebProducts\ScreenSaver (Adware.MyWebSearch) -> No action taken.
    C:\Program Files\FunWebProducts\ScreenSaver\Images (Adware.MyWebSearch) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Loader (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Loader\4665 (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520 (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\messages (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4665 (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater\4665 (Adware.VideoEgg) -> No action taken.
    Files Infected:
    C:\Program Files\Windows Live\Messenger\msimg32.dll (Adware.MyWebSearch) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Loader\4665\npvideoegg-loader.dll (Adware.VideoEgg) -> No action taken.
    C:\Program Files\Windows Live\Messenger\riched20.dll (Adware.MyWebSearch) -> No action taken.
    C:\Users\carter\AppData\Local\Microsoft\Windows\Temporary Internet Files\Virtualized\C\Users\carter\AppData\Local\Temp\IDC1.tmp\[1]VideoEggPublisher[1].exe (Malware.Tool) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater\updater.exe (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater\VideoEggBroker.exe (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater\VideoEggBroker.exe.old (Adware.VideoEgg) -> No action taken.
    C:\Windows\Downloaded Program Files\VideoEggPublisher.exe (Malware.Tool) -> No action taken.
    C:\Program Files\MyWebSearch\bar\Settings\s_pid.dat (Adware.MyWebSearch) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Uninstall.exe (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Loader\loader.ver (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\publisher.ver (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\avcodec.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\crashRpt.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\FLVEncoder.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\lame_enc.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\LevelMeter.ax (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\libcurlve.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\libpng.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\npvideoegg-publisher.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\VideoEgg_FLVWriter.ax (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\zlib.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\aol_watermark.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\audio_combo.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\audio_source.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\big_gray_logo.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\big_logo_cropped.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\blank_slide.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\button_browse_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\button_browse_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\button_browse_up.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\camcorders_title.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\camcorder_btn_highlighted.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\camcorder_slide.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\corners_bottom_left.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\corners_bottom_left_curve.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\corners_bottom_right.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\corners_top_right.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\done.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\done_capture.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\done_capture_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\done_capture_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\done_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\done_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dropshadow_bottom_left.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dropshadow_horiz.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dropshadow_vertical.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dropzone.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dv_fast_forward.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dv_pause.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dv_play.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dv_rewind.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\

    phew first half of log!
    xXx-Sukysue-xXx
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    run it in quick scan mode again and do the following

    Make sure that everything is checked, and click Remove Selected

    as it has not deleted the offending items
    Ex forum ambassador

    Long term forum member
  • sukysue
    sukysue Posts: 1,823 Forumite
    Part of the Furniture Combo Breaker
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\dv_stop.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\email_instructions.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\email_sent.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\email_sent_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\email_sent_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\eraser.CUR (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\eraser_cursor.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\file_btn_highlighted.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\file_slide.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\help.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_camcorder.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_camcorders.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_camcorder_dark.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_camcorder_light.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_ff.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_file_dark.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_file_light.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_pause.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_phone_dark.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_phone_light.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_play.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_rewind.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_stop.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_webcam.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_webcams.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_webcam_dark.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\icon_webcam_light.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\loading.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\loading_movie.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\locating.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\logo.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\logo_bottom.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\logo_middle.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\logo_top.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\mobile_btn_highlighted.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\mobile_slide.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\mobile_slide_disabled.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\movie_placeholder.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\ok.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\ok_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\ok_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_fast_forward.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_fast_forward_disabled.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_fill.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_pause.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_play.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_rewind.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_rewind_disabled.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\player_rewind_to_start.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\playhead.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\powered_by.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\progress.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\refresh_list_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\refresh_list_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\refresh_list_up.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\restart.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\restart_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\start_capture.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\start_capture_disabled.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\start_capture_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\start_capture_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\start_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\start_over_highlight.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\start_slider.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\stop_capture.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\stop_capture_disabled.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\stop_capture_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\stop_capture_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\stop_slider.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\tab_slide_deselected.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\tape_control.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_camcorder.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_camcorder_highlight.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_file.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_file_highlight.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_phone.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_phone_highlight.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_webcam.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\text_webcam_highlight.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\title.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\upload.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\uploading.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\uploading_fill.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\uploading_high.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\uploading_low.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\uploading_medium.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\uploading_thumbnail.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\upload_down.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\upload_from.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\upload_over.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\volume_gray.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\volume_green.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\volume_high.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\volume_low.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\volume_orange.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\volume_red.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\volume_slider.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\waiting_for_email.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\webcams_title.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\webcam_btn_highlighted.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\images\webcam_slide.png (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Publisher\4520\resources\VideoEgg\messages\messages.en-US.bundle (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater\updater.ver (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater\4665\libcurlve.dll (Adware.VideoEgg) -> No action taken.
    C:\Users\carter\AppData\Roaming\VideoEgg\Updater\4665\updater.dll (Adware.VideoEgg) -> No action taken.


    2nd half hope that's ok am thinking it's maybe not malware and prapps a virus but am not very computer minded what do you think? Thanks for helping anyway most grateful.
    xXx-Sukysue-xXx
  • Browntoa
    Browntoa Posts: 49,612 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    read my reply in post 5

    then go to

    www.windowsupdates.com

    and update from Windows SP1 and internet Explorer 6 as this is the reason you got infected ( you will not be able to do this if you have a dodgy copy of windows XP)

    this may take an hour or so to do the updates so give yourself time to do it
    Ex forum ambassador

    Long term forum member
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    jesus!!

    I dont think ive ever seen so much posted on here! (Though my mates had over 3500 on when I scanned his!!)
    :idea:
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    If you dont already have any anti virus software
    I recommend the next thing is to download AVIRA
    http://www.download.com/Avira-AntiVir-Personal-Free-Antivirus/3000-2239_4-10322935.html
    UPDATE and SCAN

    If you do, which anti virus and firewall do you have?
    :idea:
  • sukysue
    sukysue Posts: 1,823 Forumite
    Part of the Furniture Combo Breaker
    Have done everything you said to do but still having the pop up . Think it may be a rootkit ?
    xXx-Sukysue-xXx
  • aliEnRIK
    aliEnRIK Posts: 17,741 Forumite
    Part of the Furniture Combo Breaker
    Youve downloaded AVIRA and run it?
    :idea:
This discussion has been closed.
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