cannot access my emails due to virus???

Browntoa

try resetting Internet Explorer to default

http://support.microsoft.com/kb/923737

maybe the Antivirus2009 has changed default settings

kev1n3

Could be a corrupt cookie. try clearing them and the temp and history files...

Browntoa

for smartsound download the windows installer removal tool at

http://support.microsoft.com/default...b;en-us;290301

or

from the Smartsound website, here: http://www.smartsound.com/support/Quicktra...staller3027.exe

Browntoa

you are also running the old version 7.5 of AVG

download Version 8

http://www.download.com/AVG-Anti-Virus-Free-Edition/3000-2239_4-10320142.html

it will remove the old version and update , don't bother installing the optional Toolbar it offers

update it and then do a full scan of you PC (may take an hour to do so)

Browntoa

this will remove any rubbish Temp files and all your cookies

http://www.download.com/CCleaner/3000-2144_4-10315544.html?!!!!!mncol&cdlPid=10898240

again , do remember to untick the box that will install the Yahoo Toolbar

ayeshasi

Browntoa wrote: »

try resetting Internet Explorer to default

http://support.microsoft.com/kb/923737

maybe the Antivirus2009 has changed default settings

I cant find the reset box once into the advanced tab :mad:

ive cleared cookies etc, thnx :beer:

kev1n3

Another possibility is as follows:
Tools > Internet options >Security tab > Internet zone, your internet explorer may be set too restrictive disallowing scripting
Tools >Internet Options >Advanced tab.... java and ssl should be enabled
Tools > Internet options >privacy... could be set too high

kev1n3

Forgot to say.... Under Internet Options, go to the Security Tab and click on Custom Level. Make sure your "Allow META REFRESH" option is Enabled

Browntoa

ayeshasi wrote: »

I cant find the reset box once into the advanced tab :mad:

ive cleared cookies etc, thnx :beer:

click on help on the internet explorer toolbar , then about

what version does it say you have , if 6 then upgrade to version 7

either here

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

or via www.windowsupdate.com

where it should be available under Express

ayeshasi

Browntoa wrote: »

for smartsound download the windows installer removal tool at

http://support.microsoft.com/default...b;en-us;290301

or

from the Smartsound website, here: http://www.smartsound.com/support/Quicktra...staller3027.exe

when i go to either of these links, says 'file cannot be found'