Aol or Tiscali Broadband

Mitcher56

Hi

Been reading how wonderful O2 is but I'm one of the 'un-bundled' so get the expensive option.

My options seem (chosen in my wisdom from the 'Top Ten' list) to come down to either Aol, which would be £9.99 a month or Tiscali at £14.99 a month. Can anyone comment on the efficiency / reliability of either of these services? I'd obviously rather have Aol.

(Point to note: If there is any technical information to be imparted, this needs to be kept VERY simple!!)

Thanks.

penrhyn

AOL is now run by Carphone Warehouse (Talk Talk), and Tiscali is ( apparently ) about to be aquired by Sky.

syko29793

check sam knows and see what you can get in your area.
aol talk talk tiscali seem a no no due to feedback on this site. Its fair to say you may not have the bad experience of others with these companies but is it worth the risk?

Francesanne

We've been having a NIGHTMARE recently with AOL. It's great when we don't have technical problems. I seem to have spent the whole weekend trying to get my AOL problems sorted out and still having problems. I'm not a very technical person and it's been very stressful. We're thinking of moving to SKY but have heard 02 is good. Good luck.

lucygotit

Francesanne wrote: »

We've been having a NIGHTMARE recently with AOL. It's great when we don't have technical problems. I seem to have spent the whole weekend trying to get my AOL problems sorted out and still having problems. I'm not a very technical person and it's been very stressful. We're thinking of moving to SKY but have heard 02 is good. Good luck.

I too are experiencing problems with AOL - pages not loading and having to refresh pages for them to load - says AOL not responding yet when I click to open Internet Explorer it runs great and loads pages it instantly! Definately problem with AOL.
I am running Windows XP.

caveat_emptor

Have no experience of Tiscali but have of AOL (but not for much longer) and I would advise against AOL.

spanielsaregreen

Don't go for AOL

krystal-divination

Tiscali are rubbish

i had no end of problems with them pages loading slower than dial up

i left them in the end as they were useless !

we have BT and not a problem with them in 10mths

DatabaseError

lucygotit wrote: »

Definately problem with AOL software.

Fixed your post for ya!
If you find the aol software is causing you problems, do as many others and don't use it.

del1001

Mitcher56 wrote: »

My options seem (chosen in my wisdom from the 'Top Ten' list) to come down to either Aol, which would be £9.99 a month or Tiscali at £14.99 a month. Can anyone comment on the efficiency / reliability of either of these services? I'd obviously rather have Aol.

My goodness, what a predicament your in, and just to throw a further spanner into the works, O2 are having supply problems at several of their exchange's at the moment, very slow speeds at peak times etc, it seems they are a victim of their own success, so I'm not sure I'd even recommend O2 at the moment, even though I'm with them..

pinkzebra

AOL are rubbish - they were ok until they merged with the carphone warehouse. The customer service is appauling - when you ring to complain, they just cut you off!

After 6years with AOL, I am now with o2. I have been with them for 3 months now and have had no problems. Better still, it only costs £7.50 a month - and I get 8mg speed for that too!