pc help.....had spyware i think???

crystal9

Reluctant_spender wrote: »

Now that cleared out some serious crap, including the loader.exe

The vast majority of the above is from system restore.

I think you are clean now.

1. Now Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

The easiest and safest way to do this is:
Go to Start > Programs > Accessories > System Tools and click "System Restore"
Choose the radio button marked "Create a Restore Point" on the first screen then click "Next". Give the R.P. a name then click "Create". The new point will be stamped with the current date and time. Keep a log of this so you can find it easily should you need to use System Restore.
Then go to Start > Run and type: Cleanmgr
Click "OK".
Click the "More Options" Tab.
Click "Clean Up" in the System Restore section to remove all previous restore points except the newly created one.
[*]Make sure you install all the security updates for Windows, Internet explorer & Microsoft Office
Whenever a security problem in its software is found, Microsoft will usually create a patch for it to that after the patch is installed, attackers can't use the vulnerability to install malicious software on your PC, so keeping up with these patches will help to prevent malicious software being installed on your PC
Go here to check for & install updates to Microsoft applications
Note: The update process uses activex, so you will need to use internet explorer for it, and allow the activex control that it wants to install

wow you did it :j :beer: thank you so much for all your help i am so greatful.

just downloading the windows update now

crystal9

so i can be more alert where do you think this came from? any ideas

Reluctant_spender

Could be any thing - unpatched system, e-mails, limewire type programmes, dodgy sites etc...

crystal9

oh right, an i well covered now tho with all the things i downloaded spydoctor etc?

Reluctant_spender

I could give you a list of products and you still could become infected.

You need 1 anti virus, anti spyware and a firewall - mix that with a large dose of common sense and you should be ok.

You can delete sdfix and Dr Web cure it

crystal9

ok have deleted drweb but sdfix was deleted in last scan as i saw it was infected to.

well again thank you very much for your help

superstar_2

Donnie wrote: »

Download, install, update and run a Quick Scan using Malwarebytes' AntiMalware. When completed, choose Remove Selected.

I have downloaded this programme but unable to install and get it to work. Any ideas?

crystal9

superstar wrote: »

I have downloaded this programme but unable to install and get it to work. Any ideas?

did you download and save to desktp? if so just right click and open then your see scan at bottom

superstar_2

crystal9 wrote: »

did you download and save to desktp? if so just right click and open then your see scan at bottom

yes i did but when i click to install it, i get an error message saying - this cannot be completed because msvbvm60.dll etc etc ... whats this?

crystal9

superstar wrote: »

yes i did but when i click to install it, i get an error message saying - this cannot be completed because msvbvm60.dll etc etc ... whats this?

oh sorry ive not a clue....your talking to a complete non tech person :rotfl:

maybe delete and try downloading again