pc help.....had spyware i think???

Reluctant_spender

That has cleared out some stuff - how are things running?

crystal9

Reluctant_spender wrote: »

That has cleared out some stuff - how are things running?

all seems fine thanks, did it clear the one you were concerned about?

Reluctant_spender

Sadly not - is there any chance you could run SDFix?

crystal9

i looked at the sdfix on my desktop but all i get when i open is writing like in notepad?

Reluctant_spender

ok, lets try something else;

1.
Revealing hidden Files
Please set your system to show all files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

2.
Please click this link-->Jotti

When the jotti page has finished loading, click the Browse button and navigate to the following file and click Submit.

C:\WINDOWS\system32\loader.exe

Please post back the results of the scan in your next post.

If Jotti is busy, try the same at Virustotal

crystal9

cant find it when i press browse? sorry which section is it in computer desktop etc?

Reluctant_spender

When you click on browse a box appears - on the left hand side of that box you should see 5 icons - click on My Computer. Then Click on Local Drive (C) and then Windows. A whole host of files should appear and you want loader.exe

crystal9

right im reallt sorry but i did find windows to look at but ive looked 4 times and cant see that loader.exe sorry

Reluctant_spender

If you can't see it then it could be gone.

What anti virus product do you use?

crystal9

i am now using mcafee as it came with my sky broadband.

was going to say earlier that my spydoctor did a scan and it found 13 virus and 3 threats is that normal? as i have only just done all these scans