pc help.....had spyware i think???

crystal9

done the ccleaner cant see results tho so dont know if its cleared it

Reluctant_spender

C:\Documents and Settings\tina \Local Settings\Temp\_5849_fHx8fDY1MHwxOTM5fHw_.dbx

See if you can find the above file - you may have to show hidden files;

Revealing hidden Files
Please set your system to show all files.
Click Start, open My Computer, select the Tools menu and click Folder Options.
Select the View Tab. Under the Hidden files and folders heading, select Show hidden files and folders.
Uncheck: Hide file extensions for known file types
Uncheck the Hide protected operating system files (recommended) option.
Click Yes to confirm.

crystal9

ive done that but cant see that file come up in my documents its only really my pictures of my kids

Reluctant_spender

Well that file is in a temp folder so it could be gone.

crystal9

so do you reckon im all clean now? and do i need to keep all bits ive downloaded?

like i said at begining ive got mcafee virus, spy doctor,norton anti virus and picasa is all this ok?

and also when it was doing 1 of the scans you told me to do i noticed nokia suite and yet i deleted this months ago how comes it still showing up?

sorry for all questions

Reluctant_spender

You should only have one anti virus software.

attach a new Hijack this log and I will have a look through it for you

crystal9

Reluctant_spender wrote: »

You should only have one anti virus software.

attach a new Hijack this log and I will have a look through it for you

ok will do and i will get rid of the norton anti virus i got with google pack

crystal9

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:38:27, on 05/11/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Digital Media Reader\shwiconem.exe
C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\zHotkey.exe
C:\WINDOWS\RTHDCPL.EXE
C:\Program Files\eMail ID\OEAddOn\OEdmn_4.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Spyware Doctor\pctsTray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Documents and Settings\tina deacon\Local Settings\Application Data\Valued Opinions\PanelApp\PanelApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
C:\Program Files\Common Files\eMail ID\IconixService.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\McAfee\MSK\MskSrver.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
C:\Program Files\Spyware Doctor\pctsAuxs.exe
C:\Program Files\Spyware Doctor\pctsSvc.exe
C:\WINDOWS\system32\svchost.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLLoginProxy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
c:\PROGRA~1\mcafee\VIRUSS~1\mcvsshld.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.sky.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.sky.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Sky Broadband
O2 - BHO: Adobe PDF Reader Link Helper - !!06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: McAntiPhishingBHO - !!377C180E-6F0E-4D4C-980F-F45BD3D40CF4} - c:\PROGRA~1\mcafee\msk\mcapbho.dll
O2 - BHO: RoboForm - !!724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O2 - BHO: IconixBHOClass Class - !!761233B6-F228-49E4-8F6B-668499D4E55A} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_35.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - !!761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: scriptproxy - !!7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: (no name) - !!7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - !!9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &RoboForm - !!724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: &Google - !!2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [SunKistEM] C:\Program Files\Digital Media Reader\shwiconem.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [Recguard] %WINDIR%\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [Reminder] %WINDIR%\Creator\Remind_XP.exe
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [AzMixerSel] C:\Program Files\Realtek\InstallShield\AzMixerSel.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [CHotkey] zHotkey.exe
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [IconixOEAddOn] "C:\Program Files\eMail ID\OEAddOn\OEdmn_4.exe"
O4 - HKLM\..\Run: [mcagent_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe /runkey
O4 - HKLM\..\Run: [loader.exe] C:\WINDOWS\system32\loader.exe
O4 - HKLM\..\Run: [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
O4 - HKLM\..\Run: [ISTray] "C:\Program Files\Spyware Doctor\pctsTray.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [Mail Monitor] C:\Program Files\Calacode.com\Mail Monitor\Mail Monitor.exe
O4 - HKCU\..\Run: [PanelApp] C:\Documents and Settings\tina deacon\Local Settings\Application Data\Valued Opinions\PanelApp\PanelApp.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe"
O4 - HKCU\..\Run: [loader.exe] C:\WINDOWS\system32\loader.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Install Pending Files.LNK = C:\Program Files\SIFXINST\SIFXINST.EXE
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: Customize Menu - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html
O8 - Extra context menu item: Fill Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O8 - Extra context menu item: Lookup on Merriam Webster - [URL]file://C:\Program[/URL] Files\ieSpell\Merriam Webster.HTM
O8 - Extra context menu item: Lookup on Wikipedia - [URL]file://C:\Program[/URL] Files\ieSpell\wikipedia.HTM
O8 - Extra context menu item: RoboForm Toolbar - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O8 - Extra context menu item: Save Forms - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: Fill Forms - !!320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms - !!320AF880-6646-11D3-ABEE-C5DBF3571F46} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - !!320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms - !!320AF880-6646-11D3-ABEE-C5DBF3571F49} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: (no name) - !!400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_35.dll
O9 - Extra 'Tools' menuitem: Email ID Preferences - !!400A6CFA-E326-4d61-A90C-9AD75358DC5F} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_35.dll
O9 - Extra button: RoboForm - !!724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar - !!724d43aa-0d85-11d4-9908-00400523e39a} - [URL]file://C:\Program[/URL] Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: (no name) - {BC3F6B6D-2E49-4603-B028-7411655713F3} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_35.dll
O9 - Extra 'Tools' menuitem: About Email ID - {BC3F6B6D-2E49-4603-B028-7411655713F3} - C:\Program Files\eMail ID\IEAddOn\IconixBHO_35.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: !!17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: !!406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish.co.uk/SnapfishUKActivia.cab
O16 - DPF: !!56762DEC-6B0D-4AB4-A8AD-989993B5D08B} (OnlineScanner Control) - http://www.eset.eu/buxus/docs/OnlineScanner.cab
O16 - DPF: !!5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase4009.cab
O16 - DPF: !!6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1198883498347
O16 - DPF: !!6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: !!73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection.cab
O16 - DPF: {C1FDEE68-98D5-4F42-A4DD-D0BECF5077EB} (EPUImageControl Class) - http://tools.ebayimg.com/eps/wl/activex/eBay_Enhanced_Picture_Control_v1-0-27-0.cab
O20 - AppInit_DLLs: C:\PROGRA~1\Google\GOOGLE~3\GOEC62~1.DLL
O23 - Service: Google Desktop Manager 5.7.806.10245 (GoogleDesktopManager-061008-081103) - Google - C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Iconix Update Service (IconixService) - Unknown owner - C:\Program Files\Common Files\eMail ID\IconixService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee SystemGuards (McSysmon) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: McAfee SpamKiller Service (MSK80Service) - McAfee, Inc. - C:\Program Files\McAfee\MSK\MskSrver.exe
O23 - Service: PanelSvc - Unknown owner - C:\Program Files\Valued Opinions\PanelApp\PanelSvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PrismXL - New Boundary Technologies, Inc. - C:\Program Files\Common Files\New Boundary\PrismXL\PRISMXL.SYS
O23 - Service: PC Tools Auxiliary Service (sdAuxService) - PC Tools - C:\Program Files\Spyware Doctor\pctsAuxs.exe
O23 - Service: PC Tools Security Service (sdCoreService) - PC Tools - C:\Program Files\Spyware Doctor\pctsSvc.exe
O23 - Service: ServiceLayer - Nokia. - C:\Program Files\PC Connectivity Solution\ServiceLayer.exe
--
End of file - 13748 bytes

maytaurus

My insert links button isn't working is it just me? I'm unable to remove ‘’MyWay.MyWebsearch virus ‘‘ please can anyone help?

Donnie

maytaurus wrote: »

My insert links button isn't working is it just me? I'm unable to remove ‘’MyWay.MyWebsearch virus ‘‘ please can anyone help?

Don't hijack the threads of others. Start your own thread.