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You should contact http://www.consumerdirect.gov.uk/ asap and inform them of the situation. You are entitled to a FULL refund, regardless of what this dodgy company spit out to you.:A:dance:1+1+1=1:dance::A
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You should contact http://www.consumerdirect.gov.uk/ asap and inform them of the situation. You are entitled to a FULL refund, regardless of what this dodgy company spit out to you.
I did contact consumerdirect and they told me as it was in their terms and conditions about the booking fee, then it was perfectly alright for them to charge it as I had agreed to the terms.0
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