Item left at checkout - would you return later and ask for a replacement?

vegankris

I work in a shop and any items we find that customers have forgotten to lift go to customer services- you might not necessarily get your item back but it certainly won't hurt to ask.

ThinkingOfLinking

hollydays wrote: »

not correct.Which law would that be ?

As an SIA Licensed and ACS approved CCTV operator with 5 years experience, I know what I am talking about.

hollydays

Flickering_Ember wrote: »

As an SIA Licensed and ACS approved CCTV operator with 5 years experience, I know what I am talking about.

so which law is it?

hollydays

cathys1 wrote: »

Data protection act 1998

Can you show me the link that says the tapes have to be kept 31days?

hollydays

Can I just draw your attention to this link
http://www.ico.gov.uk/upload/documents/library/data_protection/detailed_specialist_guides/ico_cctvfinal_2301.pdf

page 14 (8.3)

Quote "the DPA (data protection act )does not prescribed any specific minimum or maximum retention periods which apply to all systems or footage"

from the cctv code of practice,take from the information commissioners site which you should know.....

hollydays

Flickering_Ember wrote: »

As an SIA Licensed and ACS approved CCTV operator with 5 years experience, I know what I am talking about.

You clearly don't....

keith99_2

hollydays wrote: »

You clearly don't....

What a moron. Has it not crossed your mind that flickering ember may not stay up all night just to answer your question?
I am not saying they are fully correct about the 31 days, but i used to work in a supermarket and we had to keep tapes for legal reasons but not sure how long.

image3

I have twice left a bunch of flowers on the little bag hook of the shopping trolley and arrived home without them. I rang CS on both occasions - the first call the response was negative but on the second call the lady actually said this happens to people quite often and asked me to pop in store on Sunday afternoon. Quite surprised but I was given a bunch of flowers that the assistant reduced there and then. Really pleased

hollydays

keith99 wrote: »

What a moron. Has it not crossed your miod that flickering ember may not stay up all night just to answer your question?
I am not saying they are fully correct about the 31 days, but i used to work in a supermarket and we had to keep tapes for legal reasons but not sure how long.

You admit you don't know your facts
Try reading my link again.
why post to tell us what you don't know.Moron..hmm:rotfl:
I stayed up because of illness...
What was your job in the supermarket?.....person in charge of not knowing things?
let's stick to the OP

Emily_Hall08

despite some people disagreeing with me, I still stick by what I said, that is is bad customer service. I would expect them to have believed him, given him the benefit of the doubt.

"the customer is always right"?