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Saveforfuture

Pootle77 wrote: »

Hi,

I did the Pantene MBG and received my cheque for both shampoo + conditioner, though they were on BOGOF. I've just had my cheque for the Herbal Essences and they've only refunded £3.36 which is either the shampoo OR conditioner, they weren't on BOGOF. I was wondering did anyone else get the refund for one or the other or did you manage both?

Thanks.

only cliamed for Herbal Essences it was on half price for 1.70,but i didnt get the postage charges,have u got the postal charge also?

rabjoshu

Anyone experiencing delays with the Perspirex refund? I sent mine off 35 days ago, no response so far. http://www.perspirex.co.uk/satisfaction-guaranteed/

frekleface

hi, i got my perspirex cheque back within 2 weeks of sending. only problem i have lately is with actifresh foot spray. bought these and claimed at my address and mums address. they refused to refund mums address as they photocopied the receipts and sent them back with my application forms saying that as the same boots advantage card had been used they wouldnt refund the second application even though it was in my husbands name and a different address so be warned and if making 2 or 3 claims at other addresses cross out your clubcard / advantage card number.
very pleased though as i picked up the percol coffee in tesco today. love me or your money back. i shall have to have a few cups before i make up my mind.!

76rosie

thanks to Katiedog, i found the percol coffee in mr T and also flora cuisine. don't worry i did remember seperate receipts. I can never afford posh coffeee!!!

Pootle77

Sorry, I've realised I wasn't being very clear. I was wondering whether anyone got the MBG for both the Herbal Essences shampoo and conditioner or was it just shampoo or just the conditioner? I sent in my receipt as I had bought both and thought I'd get the money back for both as it seems pretty usual to buy shampoo and conditioner as a pair but they only refunded me for one. Hey ho, at least it wasn't a huge amount of money, though compared to my Superdrug 20p bargain conditioner it seems extortionate!

I have never had postage from any of my MBGs.

Managed to pick up some coffee today, thanks OP.

purplestar133

purplestar133 wrote: »

Finally found the French's mustard today in Tesco! Also managed to pick up the Percol coffee. Made sure to get them in separate transactions too :money:

I'm so angry with myself. I've realised I can't remember putting my name and address in with the French Mustard TMF when I sent it off...:mad:

I've just had a look at the t and c's and it doesn't mention sending your name and address. I obviously wasn't thinking and took it far too literally! Do you think there's anything I can do?

money21

got my cheque for the free pizza today

Dormouse

frekleface wrote: »

hi, i got my perspirex cheque back within 2 weeks of sending. only problem i have lately is with actifresh foot spray. bought these and claimed at my address and mums address. they refused to refund mums address as they photocopied the receipts and sent them back with my application forms saying that as the same boots advantage card had been used they wouldnt refund the second application even though it was in my husbands name and a different address so be warned and if making 2 or 3 claims at other addresses cross out your clubcard / advantage card number.

OMG that's ridiculous about the Actifresh spray refund! :mad: What does the same Boots card prove anyway - nothing! Maybe you were shopping with your sister/brother/mum/dad/friend, they bought the thing in Boots, they don't have a Boots card, you didn't want to waste the points so gave them yours...

Blooming ridiculous, who do they think they are, Sherlock Holmes wannabes? Jobsworths... If I were you, I'd write a very disappointed letter to the company (not the handling house), saying how your poor elderly parent bought this in good faith, blah blah, and how disappointed you all are. Honestly, one measly refund!!!

I'm really cross and it wasn't even my refund! :rotfl:

Dormouse

purplestar133 wrote: »

I'm so angry with myself. I've realised I can't remember putting my name and address in with the French Mustard TMF when I sent it off...:mad:

I've just had a look at the t and c's and it doesn't mention sending your name and address. I obviously wasn't thinking and took it far too literally! Do you think there's anything I can do?

Oh no... Maybe try sending a nice email to the company and explaining?

Dormouse

Pootle77 wrote: »

Sorry, I've realised I wasn't being very clear. I was wondering whether anyone got the MBG for both the Herbal Essences shampoo and conditioner or was it just shampoo or just the conditioner? I sent in my receipt as I had bought both and thought I'd get the money back for both as it seems pretty usual to buy shampoo and conditioner as a pair but they only refunded me for one. Hey ho, at least it wasn't a huge amount of money, though compared to my Superdrug 20p bargain conditioner it seems extortionate!

I have never had postage from any of my MBGs.

Managed to pick up some coffee today, thanks OP.

I'm pretty sure the Herbal Essences one was just for one product, sorry!