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PPI Reclaiming discussion Part III
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Think I'm gonna have to send MBNA another letter asking why it happened as I'm confused. Can't be bothered as had to complain to ICO due to not getting SAR on time.
Will send it though. Did not receive call recordings from MBNA or EGG sick of calling up to re-request info muppets:mad:
I agree with you, its well worth checking this out to see what excuse they will make for this.
They are right muppets :mad: , they haven't a clue what their doing !The one and only "Dizzy Di"0 -
mrsright21 wrote: »Hi i will start from beginning
we have bought windows in 2006,salesmen from zenith has sold us insuranse policy,as well as loan with GEmoney(whom we currently paying money to)
He didnt tell it was optional just tick the boxes and we're sighned it..
I've written a letter to GEmoney telling that i been mos-sold..
Just received reply saying that:
Unfortunately i do not feel this is a complaint we can satisfactorily investigate..
This is because,although GEmoney provided the finance that paid for the payment protection policy,it was not GE money who sold policy to you it was Zenith Windows.
Since your complaint is abobe the advice you were given and as GE money is not present at point of sale,you should contact the supplier,Zenith Windows,and ask to investigate your complaint...
I hope they will be able to resolve your complaint for you..Our internal complaints procedure is now exhausted and this letter represents out final re sponse..As such you are now entitled to refer this matter either the finance and leasing association or the financial ombusman..
I want to cry,what to do now?
I understand that Zenith was just trhird party(mis-seling) but GEmoney one who should resolve this..Maybe im wrong..Please what to do next..
P.S. sorry for such a long post..0 -
Wooooooooooooooo hello marshallka:j:wave:0
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showergirl wrote: »Just really peed off Marshallka, but I haven't given up the fight. Have you seen the post from Katie, she has been paid out after 4 days. It just goes to show it can be done, so why are all the others delaying.0
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The girl at EGG did'nt even know what a SAR was:eek:
OMG we had that reply as well from one of the girls from Nemo....:eek: , hubby rang them for something then told them he was waiting for the SAR, the girl asked "do you mind telling me what an SAR is please"?:eek: , hubby passed me on to explain.....:rolleyes: .
And this was supposed to have been the section that dealt with the records and data........honestly !:rolleyes:
This was ages ago now.The one and only "Dizzy Di"0 -
Forgot to say Well done pinknico :j :j :j :T :T :T:wave:0
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