PPI Reclaiming discussion Part III

trini

Hello everyone,

Quick message for Di re converting to interest only. I would hope all companies work the same as the one I work for when it comes to this but they probably don't!!

Customer would call to request conversion to interest only payments (so not paying anything of actual balance) and state reason why eg financial difficulty.

This would be referred to u/w to look into (I have never yet seen a decline enev on products with secured and unsecured lending so over 100% LTV). U/w will agree for either 6 or 12 months (you would then need to re request)

A reason why form and quote would be sent to you to confirm your reason for conversion and for signatures on quote. Return this and account converted to interest only (we will not convert any unsecured lending though).

£75 will be added to balance of account for fee for conversion.

We then write to you at end of 6/12 month period with quote on repayment basis and confirm we will convert account os of x date (again another £75 fee!!!)

The only way your credit report would be affected is if you didn't make full payment due to account or if you made no payments at all and this is only after 3 months. However, other companies might be different.

Hope this might be of some help.

Also wanted to say thanks for everyone's help for me in the past few weeks it's good to have somewhere to ask questions and not have to ring a call centre where you (or I) sometimes feel like the person on the phone doesn't care or doesn't know what they are talking about.

marshallka

trini wrote: »

Hello everyone,

Quick message for Di re converting to interest only. I would hope all companies work the same as the one I work for when it comes to this but they probably don't!!

Customer would call to request conversion to interest only payments (so not paying anything of actual balance) and state reason why eg financial difficulty.

This would be referred to u/w to look into (I have never yet seen a decline enev on products with secured and unsecured lending so over 100% LTV). U/w will agree for either 6 or 12 months (you would then need to re request)

A reason why form and quote would be sent to you to confirm your reason for conversion and for signatures on quote. Return this and account converted to interest only (we will not convert any unsecured lending though).

£75 will be added to balance of account for fee for conversion.

We then write to you at end of 6/12 month period with quote on repayment basis and confirm we will convert account os of x date (again another £75 fee!!!)

The only way your credit report would be affected is if you didn't make full payment due to account or if you made no payments at all and this is only after 3 months. However, other companies might be different.

Hope this might be of some help.

Also wanted to say thanks for everyone's help for me in the past few weeks it's good to have somewhere to ask questions and not have to ring a call centre where you (or I) sometimes feel like the person on the phone doesn't care or doesn't know what they are talking about.

I am with intelligent finance and they never did any of this or asked for a fee.;)

marshallka

dreamer33 wrote: »

Hi everyone

Just an update received a final response from FF today stating exhausted complaints process and they have no intention of further corresponding regarding the matter.

Called them foaming saying that they have not answered one single question in my complaints letters, would not hang up until they said would have a look.

Told them I have unanswered questions that I want answers to.

Called FOS to explain wrote a complaint letter and they have not answered any questions "WHAT A WASTE OF TIME" they said because loan 2004 could not look at it, I told them that my complaint letter has not been answered and that is what I am complaining about TOTAL WASTE OF TIME would not look at it, :mad: :mad: :mad: :mad: :mad: :mad:

It now appears I have to go to court or I may use one of those no win no fee companies, I know you have to pay a % but I don't care.

Hope everyone is fine.

FP eventually sent call recordings lol have not listened to them yet, just can't be bothered.

Gonna be a busy start to 2009 for us I think. xxxxxx

So what are you actually going to do now dreamer...?? Are you going to take them to court as I stated before that both Kaia and marluc did and both at the same and both won what they were after....at the last minute without appearing.

I hope you do not give up on it here and hope that the telephone convo's with Firstplus throw up some more damning evidence too.

What did Freedom actually say when you said about them not looking into anything you had complained about?? Did they hang up or you??

Have a good one..;)

marshallka

nembot wrote: »

Hello again,

After a suprisingly easy claim with HFC, Egg and Barclaycard are putting up quite a fight. Egg sent the original loan documentation which doesn't include any information on the original application regarding the insurance apart from a single figure of approx £1034. They said additional documentation was supplied at the time and to their knowledge it was not mis-sold. However, I believe Egg used a pre-ticked PPI box until recently for online applications and the mention of their phone staff having no knowledge of insurance products and therefore cannot advise accordingly over the phone appears to be clutching at straws.

Think this should do for the second letter, but any suggestions would be welcome.

Barclaycard isn't quite the same battle, their denial of mis-selling the insurance was rather flimsy and I expect to have this claim upheld after the next letter.

I would definately continue with another letter with Egg. Just reiterate what you have said already and wait for their final and then if necessary you can take this to the FOS.

Good luck with Barclaycard as well.;)

marshallka

di3004 wrote: »

Off to do the xmas log, catch you later folks, hope you'll all get the chance to come on for a natter later, even though I do understand its a busy time for all
:beer: :j :beer: xx

Just done a good clean (well still at it really!!) and then doing the veg as I hate doing it Christmas morning (and the start of the trifle!!). I really aren't feeling Christmassy though yet. I don't know what it is but I feel strange this year. .

I will probably be on here after all the presents again tomorrow...:eek: :eek: (sad cow aren't I lol)


Just kidding (I think )

bathgatebuyer

marshallka wrote: »

I would definately continue with another letter with Egg. Just reiterate what you have said already and wait for their final and then if necessary you can take this to the FOS.

I'd agree - they've sent a response to my first letter asking them for my money back and they have said that they don't use a pre-ticked option but instead have a drop down menu for people to choose. Of course, they've not sent any evidence as to this, so I'll certainly be asking for that in my next letter

bathgatebuyer

marshallka wrote: »

Just done a good clean (well still at it really!!) and then doing the veg as I hate doing it Christmas morning (and the start of the trifle!!). I really aren't feeling Christmassy though yet. I don't know what it is but I feel strange this year. .

Me neither. Got half a mind to stay in tomorrow and not go anywhere. If it wasn't for that leaving my Mum on her own, I wouldn't bother with it. New Year has never been something we've celebrated and I'm starting to think Xmas nothing more than an over-hyped disruption to the football calendar

marshallka

bathgatebuyer wrote: »

Me neither. Got half a mind to stay in tomorrow and not go anywhere. If it wasn't for that leaving my Mum on her own, I wouldn't bother with it. New Year has never been something we've celebrated and I'm starting to think Xmas nothing more than an over-hyped disruption to the football calendar

LOL... but so true too. You can be just as lonely with people as without perhaps... .

Sometimes all the money in the world will not make someone happy... it can help but sometimes there is always something missing..you just have to get on with it I suppose.

Hope you have a good one Bathgatebuyer...:xmassmile

marshallka

Completely off topic and delete if you have to but just seen this about Colgate Toothpaste

Thousands of tubes of fake Colgate toothpaste have been recalled by Sainsbury's and Boots.

The 100ml tubes, labelled Colgate Cavity Protection, have been bought by thousands of customers at Sainsbury's and Boots stores.

The chains have sent warnings to customers who used loyalty cards for the purchase, but many others cannot be traced.



Warning: Thousands have bought the fake toothpaste, which may be contaminated with harmful chemicals, at Boots and Sainsbury's

In the past, fake Colgate toothpaste sold in the U.S. has been found to contain a toxic chemical used in anti-freeze.


http://www.dailymail.co.uk/news/article-1101143/Shops-alert-thousands-tubes-fake-Colgate-toothpaste.html


God who can you trust:eek:

bathgatebuyer

marshallka wrote: »

Sometimes all the money in the world will not make someone happy... it can help but sometimes there is always something missing..you just have to get on with it I suppose.
Hope you have a good one Bathgatebuyer...:xmassmile

I'm sure in the end I will do, but today has just been about people knocking my confidence - it's difficult enough to deal with this time of year if you're on your own, but when people stick the boot in, it makes it even more difficult.

I'll end up being ok if the telly is alright and I get stuck into a good book before tomorrow afternoon!