PPI Reclaiming discussion Part III

di3004

sumpy61 wrote: »

Hi all, a question for yourselves if you please from a new member.
I have been awarded my PPI claim from a few of the creditors i have, but as i am on a DMP my creditors have paid themselves the whole amount off the debt, firstly, is this legal? and if so i am using a claims company and they will need to be paid, i would have thought that insurance is seperate to the card spending as it is insurance and should not have been sold, therefore should i recieve the PPI back to me before paying it off that debt, if i so choose or paying another higher debt, in other words can i do anything about the award going straight back to the people i claimed off. bit long but hey im new!

Hi there and welcome.

To what I know, if they agreed to pay this back to you in your favour then I assumed you could make a choice, or request to have this paid directly to yourself, but unless all creditors work differently hun.
They do tend to add the loan/credit card and insurance together, but still I know what your saying here.

You should get other opinions posted here as well.;)

marshallka

di3004 wrote: »

See I can't remember for definate but I do recall on writing to them to ask if my husband was to become ill even though its my own card, would the conditions apply for me as well for making a claim and I do remember being informed "NO", and I am sure this was the PPI query, but then again I did not cancel as I assumed it was all part of the agreement...... , and yes your right hun, this had nothing to do with hubby - being as he had his own as a principal holder, like I was with mine.....

I thought you had tried to actually make a claim on it when your husband was out of work and it was then they told you he was not actually covered on this card. I will try and find the post.... Was there another letter then too perhaps that they are on about... . Maybe this is why there is a problem.

showergirl

Hi Marshallka glad you are back. Hope you are feeling better. Don't let them get you down.Like I keep saying the advice you and Di give in this forum is valuable, and we couldn't carry on without you. Just wish I could give you a big hug

Doozer_2

Doozer wrote: »

Hi Di,

This was their response the my first letter, it is laid out as an investigation, listing my concerns, the investigation and their decision. I have received at least 3 leaflets from RBS up to now and full contact details for the FO are included in the letter as well!

Whilst i feel i do have a case based on being told i would not get the loan without PPI I did clearly sign and agree to it in the contract and therefore my case is based solely on something the natwest employee verbally told me and I believed due to being in a financial mess at the time.

My main concerns are:

1. How keen RBS seem to be in encouraging customers to contact the FOS.

2. They have made me an offer, like with the bank charges reclaiming, if i didnt have a case why would they need to make me an offer?

3. My next step would be to write back to RBS either accepting their offer or telling them the amount i am claiming before contacting the FO. I want to make sure i have calculated the PPI correctly, i assume it is £65 multiplyed by how many months i had the PPI for is this correct?

4. I have decided not to claim for interest, is this ok?

5. My partner wants me to accept the offer and i am inclined to given that i dont have time to pursue this in the next few weeks, plus the money would come in handy but i wondered whether this was a tactic of RBS to draw out the investigation from the origional 4 weeks they stated to over 8 weeks which would bring it up to xmas a time when most people could do with a few extra quid!

Cheers and sorry for all the questions my brain is working overtime!!!

Doozer

Di,

Many thanks for your help.

I shall consider my options and see whether i want to pursue this claim further

Regards

Doozer

di3004

marshallka wrote: »

I thought you had tried to actually make a claim on it when your husband was out of work and it was then they told you he was not actually covered on this card. I will try and find the post.... Was there another letter then too perhaps that they are on about... . Maybe this is why there is a problem.

Not too sure to be honest hun but the one letter was I know a query of the PPI to see if this covered me, as hubby had his own to claim on his own rights, so it was something along those lines, yet this letter I requested for a copy of they confirmed they shredded it.

The only other letter was when I settled this was to cancel them sending me further cards etc.

showergirl

How do you say thanks. when I click on the icon nothing happens. the icon just disappears

di3004

Doozer wrote: »

Di,

Many thanks for your help.

I shall consider my options and see whether i want to pursue this claim further

Regards

Doozer

Not a problem hun, good luck, also request for a copy of the figures on how they worked this out and if you can compare them to what you think it should be.;)

Fingers crossed.
Di
x

di3004

showergirl wrote: »

How do you say thanks. when I click on the icon nothing happens

lol, I was having those problems before, I try to press the thanks icon and nothing happened at times, so it could be just one of those things hun.
Sometimes you have to click a few times before it disappears sort of thing, so you know then you have posted a thanks then.;)

showergirl

di3004 wrote: »

lol, I was having those problems before, I try to press the thanks icon and nothing happened at times, so it could be just one of those things hun.
Sometimes you have to click a few times before it disappears sort of thing, so you know then you have posted a thanks then.;)

Di I give up so here you go THANK YOU.

marshallka

showergirl wrote: »

Hi Marshallka glad you are back. Hope you are feeling better. Don't let them get you down.Like I keep saying the advice you and Di give in this forum is valuable, and we couldn't carry on without you. Just wish I could give you a big hug

arrr showergirl, you are so lovely...:A ...