PPI Reclaiming discussion Part III

di3004

boo34 wrote: »

hi can any one give me advice please, i sent first letter to natwest on 1st november to reclaim ppi.on 3 loans for my othere half.the bank sent the letter to rbs as they are the ones the ppi was with,i ring them weekley to see how they are going with the claim,and for 2 weeks the lady has said at the present time iam still gathering information about the case,as soon as i get it i will write and let you no.do u think they are trying to fobb us of.they have 14 days to day to reply if not i shall contact the fos.also is there a calculater on here to work out the amount of ppi my oh has paid...... thank you.

Hello hun
They do have 8 weeks to respond in full, so if you have not heard from them with a good response or anything at all by then go straight to the Financial Ombudsman service.
The FOS do actually give them 8 weeks to respond before they are able to investigate.;)

You could make sure though the firm are taking it as from the 1st of November for the 8 weeks, good luck and please keep us posted in order for us to help you here.;)

Di
x

di3004

KELLYJSKY wrote: »

I mean I havent passed my 6 month at work so they are letting emmgo - just before xmas how lovely!
So I was wondering as I am trying to reclaim for my PPI shall I just cancel my direct debit cos northern rock are saying they dont know about it so I figure if I cancel my DD then they might suddebly jump into action!

Contact the company hun and explain the situation, this way your covering yourself here.;)
But I know what you mean.
Sorry I have not had chance to read back on all the posts but see our Marshallka has been helping and depending on how she is feeling, she may be back later and have an answer here for you.;)

Di
x

pinknico

Littleluc21 wrote: »

They took over in October 2004 from Creation Finance

L xxxx

Try the FOS explaining the situation and see what they say, If nothing try the FSA, I spoke to a really nice man when I called, really helpful. I am sure something can be done.

Dreamer06

I had 3 loans (1 secured,1 personal & 1 car finance) with WELCOME FINANCE a few years ago, do I need to write seperate letters for each loan or can I include all agreement numbers on one letter for ppi reclaim. (My printer is broken!)

di3004

Dreamer06 wrote: »

I had 3 loans (1 secured,1 personal & 1 car finance) with WELCOME FINANCE a few years ago, do I need to write seperate letters for each loan or can I include all agreement numbers on one letter for ppi reclaim. (My printer is broken!)

Hiya hun
Sorry to hear of your printer, we become reliant on these for out claims don't we?:rolleyes: .

Right hun I know if its with the same company then yes keep it all to one letter, and if you have the account numbers, make sure you refer an account number to each one, if you know what I'm saying.

Hope this helps and good luck.;)

Di
x

Dreamer06

di3004 wrote: »

Hiya hun
Sorry to hear of your printer, we become reliant on these for out claims don't we?:rolleyes: .

Right hun I know if its with the same company then yes keep it all to one letter, and if you have the account numbers, make sure you refer an account number to each one, if you know what I'm saying.

Hope this helps and good luck.;)

Di
x

Thanx Di, have been chasing these !!!!!!s up over the phone for the past month to send me the credit agreements, they have only sent me one! I have now given up on them, good job i still have the agreement numbers!! Here goes.........:rolleyes:

di3004

Dreamer06 wrote: »

Thanx Di, have been chasing these !!!!!!s up over the phone for the past month to send me the credit agreements, they have only sent me one! I have now given up on them, good job i still have the agreement numbers!! Here goes.........:rolleyes:

Hiya hun
Did they charge you for the agreement or agreements ?
If they only sent you the one did they mention anything about the other one?

I would always keep it in writing because if this way and posted by recorded post they normally have I think 12 days to supply these and this is your proof of asking. x

Dreamer06

di3004 wrote: »

Hiya hun
Did they charge you for the agreement or agreements ?
If they only sent you the one did they mention anything about the other one?

I would always keep it in writing because if this way and posted by recorded post they normally have I think 12 days to supply these and this is your proof of asking. x

No, but it was one of their customer service advisors that gave me the agreement numbers over the phone, after asking me some security checks!

di3004

Dreamer06 wrote: »

No, but it was one of their customer service advisors that gave me the agreement numbers over the phone, after asking me some security checks!

Arh I see.
Okay then, well on the other you have not received, write to them and request for it, tell them

"I expect to receive this within 12 days of my dated request no later, although I had requested for this agreement at an earlier date of xx/xx/xxxx, perhaps you will be kind enough to send this to me within 5 days of this current letter request".;) x

(post by recorded delivery hun).;)

Dreamer06

di3004 wrote: »

Arh I see.
Okay then, well on the other you have not received, write to them and request for it, tell them

"I expect to receive this within 12 days of my dated request no later, although I had requested for this agreement at an earlier date of xx/xx/xxxx, perhaps you will be kind enough to send this to me within 5 days of this current letter request".;) x

(post by recorded delivery hun).;)

cheers hun, speak to u soon:T