PPI Reclaiming discussion Part III

pinknico

marshallka wrote: »

I was wondering if perhaps it was cause of just the one reason for the misselling and I remember singlep saying to someone "you will not win on that alone"... .

It might be too late now to add other reasons as well as they have issued a final response.

Have they also put they did not know they had it or have I mis read it

marshallka

Mark_Collins wrote: »

Hi Marshallka,
I sent a second recorded delivery letter stating, that I was going to contact the FSA with the help of your recommendations about the insurance that was still continuing even though I had paid up the loan in full. I enclosed a copy of the T&Cs of the insurance policy which stated that the insurance should have stopped on the repayment of the loan. The following day I received a phone call from Ocean Finance stating that they could not understand why my T&Cs said what they did, but would look into it. Monday this week the same person called to say that they would refund me plus 8% interest, almost £3500. I was sceptical at first until this morning the cheque landed on my doormat. I would like to say A VERY BIG THANK YOU to everyone for their support, advice and encouragement to retrieve the money rightfully owning to me .It has only cost me the price of two recorded delivery letters to receive my money. I would like to say to everyone that is considering taking on the Financial Goliaths…………………………………… there is a David in all of US. Again, a big thank you.
:j

I am so pleased to hear some good news today... What a good christmas you will have then....:beer: :j . Congratulations to you....:j :j :j

I will now take away my angry face and change it to a smiling one...:D

Shazpops

Sorry, just to clarify - here is the letter I sent (basically verbatim from the site). I did write a while ago asking for it to be cancelled but never sent it recorded delivery and never got a reply (never did anything else about it), cant prove this sadly.



I am writing in relation to the above payment protection policy(PPI) which I believe was mis-sold to me. I believe you have not treated me fairly for the following reasons;

· The PPI was added without my knowledge.
· I was not asked about any pre-existing medical conditions I suffered from/warned that pre-existing medical conditions could affect my insurance.
· I was not asked whether I already had any existing insurance or employer benefits that would cover my repayments.
· You have been punished by the Financial Services Authority for failing to treat customers fairly and I do not believe that the PPI I bought was sold in my best interest.
· I wrote to you asking for the PPI agreement to be cancelled, as the policy was no longer required. You continued to charge me the premiums despite this.

Unless you can prove that the policy was fair and reasonable and that I was treated fairly when I was sold the insurance, I demand a full refund of all premiums, and subsequent interest on these payments, that I have paid in relation to this policy. I also expect 8% interest to be added to each payment I have made as this is the statutory amount a court would pay.

I look forward to your full and prompt response to this letter. If this matter is not settled within eight weeks of this letter I shall be contacting the Financial Ombudsman to investigate my complaint.

marshallka

pinknico wrote: »

Have they also put they did not know they had it or have I mis read it

Will take a look again but I was looking at Di's response first...

You are right here... It was Di that picked up on the pre exisiting thing....

Cheers pinknico. I really thought that shazpops was going to have trouble with this one.

marshallka

Shazpops wrote: »

Sorry, just to clarify - here is the letter I sent (basically verbatim from the site). I did write a while ago asking for it to be cancelled but never sent it recorded delivery and never got a reply (never did anything else about it), cant prove this sadly.



I am writing in relation to the above payment protection policy(PPI) which I believe was mis-sold to me. I believe you have not treated me fairly for the following reasons;

· The PPI was added without my knowledge.
· I was not asked about any pre-existing medical conditions I suffered from/warned that pre-existing medical conditions could affect my insurance.
· I was not asked whether I already had any existing insurance or employer benefits that would cover my repayments.
· You have been punished by the Financial Services Authority for failing to treat customers fairly and I do not believe that the PPI I bought was sold in my best interest.
· I wrote to you asking for the PPI agreement to be cancelled, as the policy was no longer required. You continued to charge me the premiums despite this.

Unless you can prove that the policy was fair and reasonable and that I was treated fairly when I was sold the insurance, I demand a full refund of all premiums, and subsequent interest on these payments, that I have paid in relation to this policy. I also expect 8% interest to be added to each payment I have made as this is the statutory amount a court would pay.

I look forward to your full and prompt response to this letter. If this matter is not settled within eight weeks of this letter I shall be contacting the Financial Ombudsman to investigate my complaint.

Right, plenty of GOOD reasons there. Just get the complaint off to the FOS and also might be worth at the same time sending another letter to the firm in the hope it may sway them. You could say that one week is not enough time to have looked into your complaint completely and fairly.

maxdp

di3004 wrote: »

Hubby reckons I look like a LION as well.......:o , he said I have Cat features :rotfl: :rotfl: , lol.
Did my pic look like a cat do you think folks ? pmsl

Di now I think definitely a lion with that curly perm/ I had one like that about 10 years ago i had it for ages and loved it then went all short as per the picture you saw. Have now gone all long like Cheryl Cole:eek: look just like her.:rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl::rotfl:Think not.

maxdp

marshallka wrote: »

Partly, I had lessons and had to try to think real hard and i just cannot that quick really. I am left handed if that helps you understand....:eek: .

I stopped my lessons when I started with BPV in 1997 just after giving birth. It meant that everytime I tilted my neck backwards I got a nystagmus (violent movement of eyes something like the exorcist really!!) and everything span around (not good when you are driving). It even happened in my sleep on turning over. I got it twice for 6 monthly periods and then paid private and saw a neurologist in 1999 and he cured me there and then of it but COULD return again... I had to be spun around and hung upside down and tilted this way and that to get the bits of bone inside my ear glued back down again and then I had to sleep sitting up as could not lie down for 3 days...:eek: . My docs thought I had a thrombosis and it was mini strokes...

I never returned to driving after that and have lost all confidence now cause of things... and never had the money again... .

Marshallka

Nystagmus is nasty had a work colleage with that. His eyes used to move from left to right when he was talking to you. Made him feel sick. You poor thing. So sorry for you.:o

sarah8608

thank you i am going to send them a letter fingers crossed x

pinknico

Max I am waiting for your email containing picture of you looking like Cheryl Cole:D

ineedhelp2008

Hi there, i'm hoping someone can point me in the right direction?

we have a loan with A&L which has been in place since 2005. We recently realised that there is PPI on the loan which (a) we didn't know about and (b) my husband is self employed so wouldn't pay out anyway.

We wrote to A&L and they wrote a couple of times saying they were looking into it, and they have now come back with a letter saying

'the loan account you have with us is on a fixed term, fixed rate contract. When the loan agreement was set up the insurance policy was purchased for the full duration of the loan and we are unable to alter this agreement'.

In order for us to cancel the insurance, we will need to close this loan account and set up a new loan over the remaining term.

They then go on to give us a new monthly payment,the figure of which is only £20.00 less than what we pay now when the PPI we pay is over £100.00 a month.

Can anyone guide me on this please?