PPI Reclaiming discussion Part III

marshallka

clubfoot79 wrote: »

Hello, I have just received my letter back from Intelligent Finance as I was claiming my PPI back as I felt I was forced into having it and made to think I had to take it due to the size of the loan.
They have come back to say I selected the cover without discussing it with their consultants (not true by the way they made me feel like I had to take it) and I had a cooling off period on which I could have cancelled the ASU but didn't however I didn't know this was the case. I did finally cancel it after 50 payments when I realised I could.
They have said as it was back in 2003 they are unable to listen to the tapes and disagree that I have been missold the ASU and can take it up with the financial ombudsman if I so wish. They have also sent me my signed contract (which I had already).
What shall I do next? feel like giving up

Do not give up... This is just the standard fob off we all receive and they want you to feel like giving up...

If this a final response then you can make the complaint to the FOS but where they say about the tapes (being 2003!!) they should have these records as it was within 6 years so again they may be fobbing you off.

As this complaint is about an incident that happened prior to 2005 sometimes the FOS does not have jurisdiction over this unless the company were a member of the GISC or Banking Ombudsman etc. It may be worth ringing the FOS beforehand and asking if they came under their jurisdiction though and they will tell you there and then. If it is that they were members of the GISC then they will also give you a complaint ref number and sent out the complaint form for you to fill in.

I will try and find out for you but do not give up. Its just what they want and you have to keep fighting...

clubfoot79

Hi,

This was my first response back however I did call the ombudsman and they have said they will send out a form for me to file my complaint.

Is it worth writing again to Intelligent Finance?

marshallka

uptomyeyes1984 wrote: »

Hi all,

I have a quickie for you, turns out the PPI we are reclaiming on our joint loan we 1st thought the loan was in my name but they have now discovered it was in my husbands name (not told this at the time of taking loan) doesnt bother us and the claim is still going through the calculations department (so we are getting it back)

but anyway heres the question

If my husband was the 1st name on the loan, i was the one who signed the ppi it turns out, surely this is it being mis-sold too?

thanx if you know the answer to this.
Kelly x

If your name was not on the loan at all and you signed the PPI then yes, this alone is a reason for misselling as you had nothing to protect...

marshallka

clubfoot79 wrote: »

Hi,

This was my first response back however I did call the ombudsman and they have said they will send out a form for me to file my complaint.

Is it worth writing again to Intelligent Finance?

Also googling intelligent finance it looks like they were members of the GISC so they should be able to look into the complaint for you. If this is their first response back to you are you sure it is their FINAL response. You could try writing to them again reiterating your complaint and ask them for a final response in order to take your complaint to the FOS.

gumbi

Dear All,
Is anybody else getting really bored waiting for the FSCS to sort out Picture Finance.

I began reclaiming my PPI back in October 2007 and after Picture had delayed for 2 months I eventually began proceedings through The FOS. Back in July I was informaed that Picture had ceased trading and that my case had been passed to the FSCS...

My PPI is a single premium policy to the tune of £11,000 and I'm still waiting to hear if I stand a chance of seeing that cash back.

The FSCS have had the case for over 4 months now and they still have not declared Picture 'in defalut' so I'm stuck in limbo! Do they have any guidelines on timescales they need to adhere to..?

Does anyone have any advice?

uptomyeyes1984

marshallka wrote: »

If your name was not on the loan at all and you signed the PPI then yes, this alone is a reason for misselling as you had nothing to protect...

My name was on the loan but but i wasnt the 1st name my husbands was and the banks wouldnt talk to me about anything as I wasnt the 1st name, even tho i was on it. strange?!

di3004

Ho folks

Good to see you back Marshallka......:T , sorry to hear your hubby is not well now......:o , wow you certainly been busy on here....:eek: , don't overdo it Marshallka.......:A .xx

marshallka

di3004 wrote: »

Ho folks

Good to see you back Marshallka......:T , sorry to hear your hubby is not well now......:o , wow you certainly been busy on here....:eek: , don't overdo it Marshallka.......:A .xx

I am feeling pretty rough again I must say but at least I have blitzed the house today to get rid of the nasty bug... I will rest up later but things needed doing...;) . I feel sorry for my hubby working with it... He must have had about 1 hours sleep last night with this cough.. I will run him a nice hot bath for when he gets in and after his tea he can relax..;) .

marshallka

uptomyeyes1984 wrote: »

My name was on the loan but but i wasnt the 1st name my husbands was and the banks wouldnt talk to me about anything as I wasnt the 1st name, even tho i was on it. strange?!

So it was in joint names but the PPI in just your name... They should discuss anything with you if this was in joint..I cannot understand this one.. .

di3004

showergirl wrote: »

Thanks to you and Di for your support. Will let you know if I hear anything. Hope you get better soon

Good luck Showergirl, we look forward to hearing from you on this.;)

Di