Ready, steady… save!
You don’t need a chart to join in. Here are 2 ways to record your savings:
1. Cross it off
Pop a chart into your first post. Saved an amount? Cross it out! Read more »
£0.01 £0.02 £0.03
2. Write it down
Skip the chart and add updates to your first post. Read more »
“Another +£3 saved today. Go me!”
Use +£ before each new saving so it counts towards your total.
📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
AOL 'stole' my BT Broadband... HELL WEEK!
yzzy
Posts: 15 Forumite
So our internet in the office wasn't working on Monday last week.
After being told by BT to go buy a new hub as ours was faulty we called them again to be told: "you cancelled your account"
We hadn't.....
I nagged and nagged until they dug deeper into the 'problem' and then a female told me: "OH my god, your account has been slammed by AOL"
Now Im a techie minded person but 'slammed'??
AOL and BT have both denied any responsibility for this, we have to use a friends internet connection to do minimal tasks online.
BT have now screwed up 3 attempts at reconencting us, OFCOM say they cant do anything as it's internet and we are at our wits end.
Has anyone got any email addresses of the BT directors etc etc as they only have complaints forms online adn they always end up being dealt with by someone who "can't do anything apart from book you another re connection date" of which we have had 4 filed attempts.
:mad::mad:
After being told by BT to go buy a new hub as ours was faulty we called them again to be told: "you cancelled your account"
We hadn't.....
I nagged and nagged until they dug deeper into the 'problem' and then a female told me: "OH my god, your account has been slammed by AOL"
Now Im a techie minded person but 'slammed'??
AOL and BT have both denied any responsibility for this, we have to use a friends internet connection to do minimal tasks online.
BT have now screwed up 3 attempts at reconencting us, OFCOM say they cant do anything as it's internet and we are at our wits end.
Has anyone got any email addresses of the BT directors etc etc as they only have complaints forms online adn they always end up being dealt with by someone who "can't do anything apart from book you another re connection date" of which we have had 4 filed attempts.
:mad::mad:
WAHM UK
0
Comments
-
sorry about typos the connection I am on keeps cutting out and I am fed up ...lolWAHM UK0
-
isn't slamming when one company (ie. AOL) takes over a landline (ie. the OP's) without their concent?
You probably can't get reconnected to BT without AOL taking off some sort of marker from the line. If there is a marker on the line, AOL will need to do this ... if you're on LLU now with AOL the process is more complicated to move back to non-LLU with BT.0
This discussion has been closed.
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 355.9K Banking & Borrowing
- 255K Reduce Debt & Boost Income
- 456.2K Spending & Discounts
- 248.4K Work, Benefits & Business
- 606.1K Mortgages, Homes & Bills
- 179.1K Life & Family
- 263.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.7K Read-Only Boards