Glasses Buying Cost Cutting Plan Article Discussion Area

Sanstesticles

buglawton wrote: »

So how did Spex4less know your PD?

Had a full eye exam at Specsavers. They gave me the prescription on a card and I filled the information in on the S4L website when I was ordering the glasses.

buglawton

Well you must then be the first and only customer of Specsavers to be given that detail, as Specsavers don't give it and like all other opticians follow the "College of Optometrist" policy:

"The PD is not a required part of the prescription and the examining optometrist is not obliged to provide it"
http://www.specsavers.co.uk/ask-the-optician/supplying-the-pd-measurement/

Sanstesticles

buglawton wrote: »

Well you must then be the first and only customer of Specsavers to be given that detail, as Specsavers don't give it and like all other opticians follow the "College of Optometrist" policy:

"The PD is not a required part of the prescription and the examining optometrist is not obliged to provide it"

Oh, I see. I thought you meant the prescription. Why the hell would you want the PD? It's not part of the prescription and the glasses can be made without it. I know that because it's law that they have to give you your full prescription and therefore any relevant information would have to be passed on too.

I take it you have commercial interests at stake here, so you're trying to find fault with what I've done, so as to undermine it. If not, then why would you even mention it?

Sanstesticles

My glasses are fine BTW. I've worn them all day, including some driving. To anyone reading this, don't be put off by talks of not getting a proper eye exam or not getting a PD figure, or whatever else the opticians come up with next.

It's just fear mongering.

Sanstesticles

Just looked PD up. It's not going to make any real difference if it's a few mil one way or the other. It's just the distance between the middle of your eyes. If you want to test it out yourself, just move your current glasses a few millimeters to the left and right and see if it makes any difference.

Didn't think so.

Steve_xx

Sanstesticles wrote: »

Just looked PD up. It's not going to make any real difference if it's a few mil one way or the other. It's just the distance between the middle of your eyes. If you want to test it out yourself, just move your current glasses a few millimeters to the left and right and see if it makes any difference.

Didn't think so.

So you're an optometrist now, as well as a know all.

Sanstesticles

Steve_xx wrote: »

So you're an optometrist now, as well as a know all.

I'm not an optometrist. I don't need to be, to make an informed decision about buying glasses.

Steve_xx

Sanstesticles wrote: »

I'm not an optometrist. I don't need to be, to make an informed decision about buying glasses.

Seemingly not.

buglawton

Sanstesticles wrote: »

Oh, I see. I thought you meant the prescription. Why the hell would you want the PD? It's not part of the prescription and the glasses can be made without it. I know that because it's law that they have to give you your full prescription and therefore any relevant information would have to be passed on too.

I take it you have commercial interests at stake here, so you're trying to find fault with what I've done, so as to undermine it. If not, then why would you even mention it?

So you didn't see this bit about the PD section of the order form on spex4less own website?
"Your optician may or may not give you this information, at the moment an optician is also not required to do so as part of your eye test .... if you would like to measure your own PD get a friend to help you, focus on a fixed point in the distance whilst your friend measures the distance between the centre of one pupil to the centre of the other in millimeters"

squibbles

I can't praise spex4less enough for value and especially for service!

Initially I went to a well known high street optician for an eye test and was quoted £278.00 for one pair of distance and one pair of Bi-Focal glasses full framed glasses including transition lenses, anti-reflective and anti-scratch coatings.

After a bit of haggling I got them to come down 15% to £238.00. However, I took my prescription on-line and searched through the various on-line opticians before deciding on spex4less because their reviews were excellent and their fitting system was simple to use.

This decision saved me £40.00 because the spex4less charge was only £198.00 and the glasses were with me in just 3-days. But this was not the best thing The best thing was the way that they all helped to resolve some issues that I had.

It became apparent that whilst the Bi-Focal glasses were brilliant the distance one's appeared fuzzy at the edges. I complained and returned them along with my prescription and they checked all of the dimensions, did re-coats and returned them saying everything seemed correct, but from my point of view the problem remained.

I know it was cheeky but I then took them to the high street optician which did my initial eye test and they said they could see nothing wrong so in desperation I went back to spex4less who asked me to take my PD and send it to them (them gave me instruction on how to do this.)

However, I again explained that I felt the fault was with the glasses and sent them back, along with the Bi-Focal glasses and with a detailed description of what I was seeing through my eyes.

Again, their tests revealed nothing but (and this is what I call going the extra mile) they changed the lenses entirely and refunded all of my postage costs!

I am delighted to say that now I am in possession of both sets of glasses and they are PERFECT!

I have to say that they showed patience, understanding and perseverance in dealing with me.