PC problems can't use e bay msn scrachcards etc

jenjade

Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
HKEY_CLASSES_ROOT\CLSID\!!9afb8248-617f-460d-9366-d71cdeda3179} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\!!9522b3fb-7a2b-4646-8af6-36e7f593073c} (Adware.Coupons) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Trymedia Systems (Adware.Trymedia) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Multimedia\WMPlayer\Schemes\f3pss (Adware.MyWebSearch) -> Quarantined and deleted successfully.
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)

jenjade

Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
C:\Documents and Settings\HP_Owner\Application Data\AdwareAlert (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner\Application Data\AdwareAlert\Quarantine (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
C:\Documents and Settings\HP_Owner\Application Data\AdwareAlert\Registry Backups (Rogue.AdwareAlert) -> Quarantined and deleted successfully.
Files Infected:
C:\System Volume Information\_restore{D8696F73-2D76-412A-A981-4300C43EF86F}\RP394\A0445707.scr (Adware.MyWebSearch) -> Quarantined and deleted successfully.

jenjade

right off to bed thanks so much for your help. i will check in tomorrow to see if there are any more instructions. thanks Jen

Reluctant_spender

I would download this and run it. It too will take a while but is very good and free.

Download and scan with SUPERAntiSpyware Free for Home Users

• Double-click SUPERAntiSpyware.exe and use the default settings for installation.
• An icon will be created on your desktop. Double-click that icon to launch the program.
• If asked to update the program definitions, click "Yes". If not, update the definitions before scanning by selecting "Check for Updates". (If you encounter any problems while downloading the updates, manually download and unzip them from here.)
• Under "Configuration and Preferences", click the Preferences button.
• Click the Scanning Control tab.
• Under Scanner Options make sure the following are checked (leave all others unchecked):
  • Close browsers before scanning.
  • Scan for tracking cookies.
  • Terminate memory threats before quarantining.
• Click the "Close" button to leave the control center screen.
• Back on the main screen, under "Scan for Harmful Software" click Scan your computer.
• On the left, make sure you check C:\Fixed Drive.
• On the right, under "Complete Scan", choose Perform Complete Scan.
• Click "Next" to start the scan. Please be patient while it scans your computer.
• After the scan is complete, a Scan Summary box will appear with potentially harmful items that were detected. Click "OK".
• Make sure everything has a checkmark next to it and click "Next".
• A notification will appear that "Quarantine and Removal is Complete". Click "OK" and then click the "Finish" button to return to the main menu.
• If asked if you want to reboot, click "Yes".
• To retrieve the removal information after reboot, launch SUPERAntispyware again.
  • Click Preferences, then click the Statistics/Logs tab.
  • Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
  • If there are several logs, click the current dated log and press View log. A text file will open in your default text editor.
  • Please copy and paste the Scan Log results in your next reply.
• Click Close to exit the program.

Reluctant_spender

Also a list of what is in your add/remove programmes.

jenjade

how do i get the list of add/remove programs so i can copy and paste it? thanks again for your help

Reluctant_spender

Open HijackThis, click Config, click Misc Tools
Click "Open Uninstall Manager"
Click "Save List" (generates uninstall_list.txt)
Click Save, copy and paste the results in your next post.
More information with a screenshot, can be found here.

jenjade

SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 10/26/2008 at 09:36 AM
Application Version : 4.21.1004
Core Rules Database Version : 3609
Trace Rules Database Version: 1595
Scan type : Quick Scan
Total Scan Time : 00:50:55
Memory items scanned : 376
Memory threats detected : 0
Registry items scanned : 381
Registry threats detected : 0
File items scanned : 11347
File threats detected : 3

jenjade

Adware.Tracking Cookie
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@clickshift[1].txt
C:\Documents and Settings\HP_Owner\Cookies\hp_owner@adopt.euroclick[1].txt
C:\Documents and Settings\LocalService\Cookies\system@2o7[1].txt

jenjade

i can't find this


Open HijackThis, click Config, click Misc Tools