No sound on new computer

flossy_splodge

If no one has any further thoughts can you perhaps offer a link to another techie forum where others may be able to move this forward please?:rolleyes:

flossy_splodge

bump
Please?

fwor

Although you don't have access to a retailer, have you tried contacting Toshiba directly?

I've had to contact similar large manufacturers in the past, including Sony and Canon, and their Customer Service departments have always been very helpful.

They may be able to point you in the direction of a diagnostic program for your model which would determine if there is a hardware fault, which should be covered under warranty.

flossy_splodge

fwor wrote: »

Although you don't have access to a retailer, have you tried contacting Toshiba directly?

I've had to contact similar large manufacturers in the past, including Sony and Canon, and their Customer Service departments have always been very helpful.

They may be able to point you in the direction of a diagnostic program for your model which would determine if there is a hardware fault, which should be covered under warranty.

Thanks for that, fwor, will do so tomorrow.
Fingers crossed.