No sound on new computer

flossy_splodge

My daughters new laptop (a Toshiba) loaded with Vista has recently lost its sound function.
Before I start fiddling, anyone have any detailed help please if this is a known problem? I've never come across it before on any computer but I am not running Vista so wondered if that was a factor/:rolleyes:

lopploovoll

It might be that the sound driver is corupt. Do you remember if it stopped working after installing any updates rom microsoft? That's what usually happens.

economiser

If its new return it to the retailer.

matphil

lopploovoll wrote: »

It might be that the sound driver is corupt. Do you remember if it stopped working after installing any updates rom microsoft? That's what usually happens.

I think this is what has just happened to my laptop. Please can anyone tell me how I can get the sound back. I have done a system restore to before the update but that did not help.

eamon

I've got a Toshiba laptop and it works fine. Its easy to inadvertently turn/on of things on laptaps as the portability = keyboard congestion. I doubt if its anything caused by a Vista upgrade. Without offending your daughters intelligence she needs to ensure that the mute is turned of and that the volume level is not set to lowest. The speaker icon can be seen in the bottom right of the screen. A small red circle with a diagonal line through it will be there if volume is muted. If that is the case double click on the icon and open up the application turn the mute of and at the same time check the volume level.

yours

Eamon

flossy_splodge

lopploovoll wrote: »

It might be that the sound driver is corupt. Do you remember if it stopped working after installing any updates rom microsoft? That's what usually happens.

I could be mistaken but I doubt she has downloaded any updates as she tends to leave stuff like that to me and I certainly haven't.

If its new return it to the retailer.

Problem is, it was a gift and she would be cautious about upsetting the giver but ultimately I agree if we can't find any other option.
eamon - thanks, will check these things.:j

aslamshaikh04

i found you some links on toshiba laptop sound problems..


http://www.google.co.uk/search?q=toshiba+laptop+sound+problems&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-GB:official&client=firefox-a

matphil

I just managed to get the sound back on my Dell laptop by going onto the dell support web site and downloading the sound driver from there.

Reggie_Rebel

I've got a Tosh and the Esc key will turn the sound on and off. Try that with the function key

Sharon87

Do headphones work? If so then the speakers are broken, which means you will have to take it back to the retailer to get it fixed/replaced.

DCFC79

check the volume isnt turned off or in a low setting, try headphones if you can to see if its the speakers, check the sound driver is installed (if in xp go to start then right click my computer then properties the hardware tab then device manager and expand the sound option and see if theres a yellow question mark against any of the sound drivers, if you use vista i cant help sorry)