Kaupthing BACS/CHAPS transfers on 20th Oct or later

alared

alared wrote: »

I made a BACS yesterday,hoping to see it arrive tomorrow.

Nothing through so far today.

KTF

I found that they tend to arrive after 2pm.

soulsaver

KTF wrote: »

If you look in the other thread then that contains the details of the remaining amounts to be transferred.

http://forums.moneysavingexpert.com/showthread.html?t=1231631&goto=newpost

The irony of all this is that if people hadn't panicked in the first place then there would be no 'backlog' and none of these issues would have occurred... Unless ING reduce the rate on the account I am keeping my money where it is.

The panic, although I prefer to call it a rush to remove funds before they became temporarily or permanently unavailable, was understandable.
The backlog in the circumstances was inevitable.
The management of the backlog was a PR fiasco..like so many things (in my experience) when administrators are involved. ING, even though they are probably not the culprits, will do well to escape untarnished. However when people have got their money back in an account they trust for a while, they'll breath a sigh & then think back to how good the outcome was, given that their first thoughts on Oct 6/7/8th must have been they may lose their life savings.

moonshine

my son did a CHAPS transfer on 20th October, the money didn't reach his account until two days later. But he was charged £20 twice! £20 was debited from his Kaupthing acount at that end and £20 was taken off the money sent so he received £20 less.

He has had a refund of £20 applied to his Kaupthing account for the charge made at that end but he has not received the £20 back that was taken off the money sent. Has anybody else had the same problem - being charged £20 twice - and if so, did you manage to get it refunded?

Any help as to how we go about getting this double charge back would be greatly appreciated.

moonshine

is there nobody else in this same situation of double CHAPS charge

KTF

My BACS transfer from Tuesday morning is in my linked account today. Back to normal now it seems.