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Kaupthing Edge Chaps/Bacs Transfers NEW discussion

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  • Hi all! Can I play too? pretty please!!

    On a serious note I am so relieved to see so many people posting in the affirmative. I really feel everyone will be ok but I know it is a stomach churning horrible feeing until this happens. fingers crossed xxx
  • Ippylady wrote: »
    Hi all, I know I said I wasn't going to log back on tonight, but logged on just to take a peek at my bank account, STILL not there.
    Thanks for the good luck messages from catbaloo, musicman 2004, etc.
    At least on seeing the updated unpaid list, I hopefully will not be the last one paid out....... but you never know I might get the consellation prize from ING - An all expenses paid trip to the tulip fields! ;)
    Has anyone heard from nomorekids yet?
    Just to keep you company - checked again and still no show - CHAPS initiated 8/10, left account 8/10 destination Barclays.
    ING/KE Debacle
    8/10 CHAPS to Barclays
    31/10 MONEY ARRIVED
  • My money has arrived today !!!
  • nomorekids and lukenukem et-al are the stars of this show over the past 2 weeks

    oh my god, it's here, haven't been with you guys all day and take my daughter to HSM 3 this evening and missed the greatest event of the last three weeks. it has arrived.

    :j I HAVE MY MONEY :j

    thank you luke, happy harry, ippylady, bigg and everyone else (so many to thank) for your support. I actually believe it will happen for everyone now, what a fantastic bunch you all are.
    If you want to be rich, never, ever have kids ;)
  • SteepPip
    SteepPip Posts: 144 Forumite
    Okay, thanks! If that is indeed the case, then ING should really have included this fact in their recent automated email to customers apologising for the delay... :confused:

    I think you will find that everyone agrees with you, but we have all come to accept that the information posted is only the basis for our knowledge, the best knowledge gathered is by reading the forum which is based on all of this forums daily input. I know it seems hard, but stick with it, read back a bit and get a general idea of how its going.
    Money requested 08/10, left KE 22/10 - Arrived 24/10
  • Hi All

    I got my money safely transferred a couple of days ago from KE so sympathise fully with the poor devils still waiting. Thought I'd contribute a thought on why so few of us got any accurate information.

    I had a series of conversations with a guy named Karl in ING Customer relations (please note NOT customer services) who told me that he couldn't give me any more information on where my cash was as the dept actually making the transfers wasn't "customer facing". When I pointed out that he was therefore back to back with the one set of people who could actually tell him something and wasn't that a bit silly he said "I supposed I'd have to agree sir"
    Therefore I conclude that the dearth of information from ING which has been so annoying and frustrating for us all wasn't just due to the "exceptonal circumstances" as I kept being told ,but also because of the stupid way ING had set up the mechanisms to deal with the problem and pass on information (or rather not pass it on) Was it beyond the wit of somebody at this multi million corporation to have middlemen passing key information between depts and forwarding urgent messages for prioritisation? In my case I lost out on a house purchase because the money delayed was to be the deposit and when it didn't materialise the mortgage provider considered me in default and cancelled the deal...one urgent message to the penpushers doing the transfers could have sorted this..all I got was "Sorry sir but that dept isn't customer facing....pathetic"
  • JPM_2
    JPM_2 Posts: 30 Forumite
    Hi Northern Star - Me to add as well, I'm afraid. No sign of my £24K left my account on the 7th of Oct (BACS). Thanks for all the support.
  • Great news nomorekids so happy for you, maybe you can have another one now you are so happy !!!!
  • Ippylady
    Ippylady Posts: 390 Forumite
    :j :beer: That is such good news nomorekids!!!:beer: :j
  • catbaloo
    catbaloo Posts: 140 Forumite
    nomorekids wrote: »
    oh my god, it's here, haven't been with you guys all day and take my daughter to HSM 3 this evening and missed the greatest event of the last three weeks. it has arrived.

    :j I HAVE MY MONEY :j

    thank you luke, happy harry, ippylady, bigg and everyone else (so many to thank) for your support. I actually believe it will happen for everyone now, what a fantastic bunch you all are.

    Congratulations. so pleased for you, Fingers crosed for everyone else now:T :T :T :T
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