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Ask a CCCS counsellor a question
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margaretkb wrote: »Hi
can you advise - if I take out a DMP do I have to close down my bank account or can i keep this open?
thanks
M
Hi Margeratkb
If you were to be offered a DMP we would have to include all debts onto a plan. If you have an overdraft it would have to be included into your list of creditors and would be advised to open a new basic bank account away from your creditors.
Even if you have a basic account but you owe the bank for other debts, we would advise moving to a new account so that your creditors do not try and balance your debt by taking funds from your account.
Moving accounts is really to make your money safe and put you in control of any payments you have to make.
Regards
CCCS_AlanI am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.
CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.0 -
My brother is at his wits end, his wife has ran off with another man and left him with over £33000 worth of debts (besides the mortgage). She took care of all the finances and signed in his name using joint cards and cards in his name too -total of £13,500. Most of the time she has forged his signature for these debts. He does not know what most of it has gone on and it appears regular amounts of money have gone missing. She has since set up home with another man and only taken one credit card in her name for £8.000.
My brother works 6 days a week and assumed he had approx £12,000 on a car loan, in actual fact it was £20.000 he knew nothing about the rest and how it was extended.
He has put his house on the market and it will only make £9,000 of which she wants half this amount.
He is really struggling to pay all these debts so has moved in with us as to save on his bills at the house. He has frozen the mortgage payments for 6 mths at present.
Can she be held responsible for what she has done and is there a way for him to pay without getting black listed. Surely she must be held responsible for forging his signature to gain money.0 -
My bank charges are crippling me is there any way I can get my bank to drop the charges or I may have to consider IVA0
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Hi, wondered if someone from teh CCCS could a look at this for me and advise.
Received this letter today for one of my Citi accounts now held by 1st credit. Incidently this came direct from Citi in Derby.
Anyone care to take a look and tell me exactly where this leaves me. To be honest it doesn't make a great of sense to me. Also there is certainly no signed document anywhere.
Thank you for your recent request for information. We regret to inform you that section 78 CCA 1974 does not require CitiFinancial to provide you with a copy if the executed agreement as you appear to belive. It requires CitiFinancial to provide you with a "copy of the executed agreement" as defined by the Cusomer Credit (Cancellation Notices and Copies of Documents) Regulations 1983. the olbligation to provide you that document is fulfilled by the provision of teh terms and conditions, which are supplied on customers upon reissue or issue of their card, being printed on teh card carrier.
we enclose a copy of the terms and conditions for your account. this is an industry standard document and conforms to the Regulations. We set out below a summary of teh same for your information.
180 Power to prescribe form etc of copies.
(1) Regulations may be made as to the form and content of documents to be issued as copies of any executed agreement, security instrument or other document referred to in the Act, and may in particualr -
(a) require specified information to be included in teh prescribed manner in any copy , and contain requirements to ensure that such information is clearly brought to the attention of a reader of teh copy;
(b) authorise teh omission from a copy of certain material contained in teh original, or the inclusion of such material in condensed form.
The Consumer Credit (Cancellation Notices and Copies of Documents) Regulations 1983 make it clear at Reg 3 that the "copy executed agreement" is not required to be an exact replica of teh original agreement per se but an extract since it is allowed to omit certain information including any signature box, signature, or date of signature
yours Sincerely
Data Request Team
Then follows 15 pages of terms and conditions.
Any advice please?0 -
We owe debt to credit cards, no personal loans or store cards. We owe in total 65k. Having filled in the questionaire on the cccs website, we have a question about the income section. On average o/h earns £2409 per month with child benifit and tax credit of £166 on top. The problem is because he is commission based. His income this year varied from £1849 at the lowest to £4090 at the highest. How can be deal with this difference on a debt plan?0
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Hi,
I've got a good friend who has debts of around £80k - all unsecured loans and credit cards (he doesn't own his home or have any other assets).
He's been battling hard to pay them for the last couple of years and now it looks like he's going to lose his job and he's struggling to cope. He's so fed up that he wants to throw in the towel and 'run away'. His girlfriend is from Spain and the only way out he can see is to leave it all behind, not tell anyone, and go and live with his girlfriend's parents.
I've told him that if he does it, he should do things properly and go bankrupt - or at least speak to experts first. He is that down with it all though and says, why should he add the embarrassment and the drawn out process of going to court to everything else he's gone through when he can just leave it all behind.
I'm not an expert, but I think if he does it this way he will have problems further down the line and I'd like someone who is an expert to give me the facts about what problems it will cause if he does it this way, so that I can try and talk him out of it. Also how long will it take him to get back on track if he does go bankrupt.
Any help would be greatly appreciated. Thanks in advance.Win £2008 in 2008 club member 5360 -
Hi
I have recently filled in the debt remedy tool on CCCS's website and I think I have been accepted on a DMP, as I have received my welcome pack including info on paying token payments etc. I have started to send off £10 postal orders to my creditors in the order they would normally receive payment via cheque or direct debit. Yesterday I cancelled a direct debit to one of my creditors using my online banking account with the Nat West ( I have a new bank account setup for when our (joint) DMP starts. The Nat West have today paid the DD which has taken me about £250 over my agreed overdraught limit. I have a number of questions I would like to ask about this :-
1. Should I try to scrape together the £250 to take me back to the agreed overdraught limit ?
2. I have a personal loan and an overdraught (both listed on my DMP) with the Nat West. Do I have to make two seperate token payments and will it be ok to send the payment(s) to my local branch ?
3. The Nat West branch are trying to contact me already but I haven't sent them any token payments with the details of my DMP. Should I contact the branch and advise them of my forthcoming DMP or just send the token payments with the covering CCCS letter ?
Thanks in advance
Chunkey0 -
Hi. Not sure I am in the right place but wondered if you could help with a problem I have. About 18 years ago my mum took out a Barclaycard. Then about seven years ago she stopped using it just paying the minimum amount every month. The debt when she stopped using it was about £9000. Three years ago my dad died and her pension dropped dramatically as lost his pension and war pension etc. (She is now 89 years old by the way). We contacted Barclaycrd and they put her on a payment plan of £62 per month which she has paid without fail and on time. Her debt is now £4000 odd. She is deaf and had a stroke and is housebound. I rang Barclaycard to request a new payment book and they were unhelpful not speaking to me even with her sayso. Because she is deaf and the telephone conversations were mainly of the "I'm sorry I can't hear you type and please speak to y daughter" they actuall hung up on her. These calls were to India we couldn't find a number anywhere for the UK.
She is worried and I'm just getting more fed up trying to solve this problem. She has no savings and doesn't own any assets but being of the old school doesn't want to owe anybody when se goes as she puts it.
I had been thinking of requesting the original cca thing and would they deal with me anyway. The call centre at India just says tell her to go to a local Barclays and tell them. When I said she is 89 housebound with a stroke they said I should go with her!!! Not really aproblem solved there then.
Any suggestions will be gratefully received.0 -
CCCS_Matthew wrote: »Hi Sheri,
If they agree the PPI was mis sold, your best bet is to ask them to take it off the balance to take a sizeable chunk off your debt.
Matthew
Thank you Matthew, I'll give it a try.
Thanks to all for help & encouragement on this thread, nice to know I am not alone...0 -
aodhansmum wrote: »Thanks for getting back to me! Another thing, if I do claim back the charges and I'm successful then does the amount be taken off my outstnding balance with the bank?
Hi Aodhansmum
If the overdraft debt is still with your bank they are more than likely to deduct it straight from the balance owed, reducing your debt as it would be easier for them to do it that way.
If they have passed the debt on they would probably send you the refund to be paid off of the debt with the collectors. The only guaranteed way to find out would be to discuss this with the lender if they agree to refund the charges as the banks tend to operate differently from each other.
Regards
CCCS_AlanI am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.
CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.0
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