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chrissy_stevo

Hi

I have previously been in debt with a few compaies. I thought I had settled all however I have just browsed my credit file for the first time and there appears to be two defaulted on there. One with a balance of £81 and one with a balance of £165.

Is there anything I can do to have these totally removed from my credit file? I can pay them off without a problem immediately but I am unsure if this will removed them from my file?

Can anyone offer any advice as Im keen to get my file back in good shape

Hiker_2002

Hi all,

This is my first post and not sure if this is the right place to put it - but here it is anyway.

When we bought a new car my wife tried to transfer her insurance over to it, but the company (Aquote) said that they couldn't insure her for it, so I arranged cover via a different company and she cancelled their insurance. She had two letters from them after this. The first states that she owes them an outstanding balance of £36.54 and an administration charge of £41.66. The second letter states she owes them only the £36.54 - it doesn't mention the administration charge at all. This letter also states that the file was being preparred for transfer to debt collectors. My wife ignored these letters, thinking that the amount was going to be paid by direct debit.
Since then she has had two more letters, this time from a debt collection agency. These say there is a debt of £95.68 to pay - the second letter says if she doesnt respond they may visit our home or apply to court to obtain a judgement against her.
I have phoned them and they can't explain how they arrived at their figure of £95.68 - only that Aquote would have added an admin charge and so would they.
My question is what do I do now? I am torn between paying, just to avoid hassle and sending them some sort of letter asking them to explain how they arrived at their figure. Have also had a text via our house phone this morning saying that they cannot delay action any more and please phone to arrange payment.

mummy2mygirls

Hi i have tried to read through some of this thread to see if it answered any of my questions - but i still have some so thought i would just post.

I done the online remedy and it has said to do a dmp. My questions are:
If i go on a dmp how does this effect my mortage renewal?? Will i be likely to get a really high renewal/or not even get a renewal???
I done it on a basic wage but sometimes my dh can get overtime - what should i do if i get more some mths or say a bonus?? am i able to pay extra?? or should i save it and then if i get enough to do a final settlement??
Am i able to up the mthly amount say if dh gets a pay rise?? or if i get a part time job (once no4 comes etc...) or if needed lower the amount say if he gets a lower paid job??(fingers crossed this wont happen!!)
How long will it stay on my credit rating?? and is it from the date the dmp is started (around) or from the date i have finished paying??

thanks for reading and sorry for so many questions....

jaffajader

Hi, I wonder if you can help, its not urgent but I am a bit worried about it.

I took out a £7000 loan at 12.8% in June 08, and unwittingly signed up for PPI as well - £1800 on top of loan! Have now claimed back. Loan now sits at £6000 and repayments will be £162/month at 12.8% again. However I have calculated I could pay it off quicker if I had a 0% credit card and just throw in as much money as I can to it, I am willing to cut down on everything until this is paid off. However I cannot pay off loan with the bank unless it’s a lump sum for the full value. Naturally I am not keen to keep the interest rate at 12.8% as I feel like I’m wasting the money I can put in.

I have applied for a few 0% balance transfer credit cards – Virgin, tesco, sainsbury’s and have been unsuccessful in all. now applying for credit report to see what its like. I don’t really know what to do next, it feels like I can do nothing when I’m desperate to get rid of this debt and move on. Have you any ideas?

CCCS_Amanda

katielking1980 wrote: »

i have today been forwarded to you by my local CAB. I originally set up a self administered DMP - but one of the creidtors has come back to say i actually £4000 less than i orignally stated on the DMP.

i have decided to scrap the DMP idea as i am now managing my money better and have manged to negotiate payments with two of my creditors but am having a problem with one of them.


can you give me any help or advice as to being able to negotiate with them. It si Welocme Finance that i am experienceing a problem with - they didn't engage with me in writing as requested when i sent the original DMP to them.

Can i ask them to look at the account from Head Office rather than the local branch?


any help would be welcome


regards


Katie

Hi Katie,

Thanks for your post.

It can be difficult with some companies as they all have different criteria that they consider when accepting a reduced payment agreement. We always recommend that you continue to pay them what you have offered in your correspondence. If they are unhappy with the amount that you are paying then they will probably pass the debt to a Debt Collection Agency (DCA). If they do this then you will have another opportunity to negotiate with the DCA.

You can try asking them to send the debt to their head office; again it will boil down to the company’s policy.

Good Luck!

Regards,
Amanda

CCCS_Amanda

chrissy_stevo wrote: »

Hi

I have previously been in debt with a few compaies. I thought I had settled all however I have just browsed my credit file for the first time and there appears to be two defaulted on there. One with a balance of £81 and one with a balance of £165.

Is there anything I can do to have these totally removed from my credit file? I can pay them off without a problem immediately but I am unsure if this will removed them from my file?

Can anyone offer any advice as Im keen to get my file back in good shape

Hi chrissy stevo,

Thanks for your post.

If you have a default on your credit file and the default is a true reflection of what has happened with the debt, there is no way to remove it from your file.

If the default was issued in error then you would have to approach the company that issued it as they are the only ones that can remove it.

I have attached a link to a booklet that will give you information, hints, and tips on your credit file and the information that it holds.

http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/credit_explained_leaflet_2005.pdf

Regards,

Amanda

CCCS_Amanda

Hiker_2002 wrote: »

Hi all,

This is my first post and not sure if this is the right place to put it - but here it is anyway.

When we bought a new car my wife tried to transfer her insurance over to it, but the company (Aquote) said that they couldn't insure her for it, so I arranged cover via a different company and she cancelled their insurance. She had two letters from them after this. The first states that she owes them an outstanding balance of £36.54 and an administration charge of £41.66. The second letter states she owes them only the £36.54 - it doesn't mention the administration charge at all. This letter also states that the file was being preparred for transfer to debt collectors. My wife ignored these letters, thinking that the amount was going to be paid by direct debit.
Since then she has had two more letters, this time from a debt collection agency. These say there is a debt of £95.68 to pay - the second letter says if she doesnt respond they may visit our home or apply to court to obtain a judgement against her.
I have phoned them and they can't explain how they arrived at their figure of £95.68 - only that Aquote would have added an admin charge and so would they.
My question is what do I do now? I am torn between paying, just to avoid hassle and sending them some sort of letter asking them to explain how they arrived at their figure. Have also had a text via our house phone this morning saying that they cannot delay action any more and please phone to arrange payment.

Hi Hiker_2002,

Thanks for your post.

You have every right to know how they have arrived at the figure that they want you to pay. I have attached a link to the information commissioner’s web site; this will help you to write a letter and make a request for information.

http://www.ico.gov.uk/what_we_cover/data_protection.aspx

Possibly, you could make the payment of the £36.54 as you do not dispute that you owe this amount. Ask the collection agent to put the remainder of the debt on hold until they can prove that you owe this.

They can not send a bailiff to your house so don’t worry about that. Keep talking to them and letting them know your intention.

The difference in amounts is probably service/administration charges. It is up to you if you want to look into it further. The end result may still be the same if even if you decide to investigate.

I hope that this helps.

Regards,
Amanda

CCCS_Amanda

mummy2mygirls wrote: »

Hi i have tried to read through some of this thread to see if it answered any of my questions - but i still have some so thought i would just post.

I done the online remedy and it has said to do a dmp. My questions are:
If i go on a dmp how does this effect my mortage renewal?? Will i be likely to get a really high renewal/or not even get a renewal???
I done it on a basic wage but sometimes my dh can get overtime - what should i do if i get more some mths or say a bonus?? am i able to pay extra?? or should i save it and then if i get enough to do a final settlement??
Am i able to up the mthly amount say if dh gets a pay rise?? or if i get a part time job (once no4 comes etc...) or if needed lower the amount say if he gets a lower paid job??(fingers crossed this wont happen!!)
How long will it stay on my credit rating?? and is it from the date the dmp is started (around) or from the date i have finished paying??

thanks for reading and sorry for so many questions....

Hi mummy2mygirls,

Thanks for your post.

The answers to your questions are as follows:

If i go on a dmp how does this affect my mortgage renewal?? Will i be likely to get a really high renewal/or not even get a renewal???

Every company that will lend you money has their own credit criteria that you must meet for them to see you as ‘safe’. It is difficult to say exactly how a default will affect your ability to lend in the future. With a mortgage it is slightly different as your lending is secured. The lender can say with some certainty that, if you do not pay your mortgage, they will get their money back.

If you decide to re-mortgage with your existing lender then the affect will probably be quite small. However, if you want to move your mortgage to another lender whilst your DMP is running they will probably do a credit check. It is then their decision if they want to offer you a mortgage.

I done it on a basic wage but sometimes my dh can get overtime - what should i do if i get more some mths or say a bonus?? am i able to pay extra?? or should i save it and then if i get enough to do a final settlement??


If the overtime is regular, then we usually advise that you take an average on your additional income and include it in your budget.

If the overtime/bonus is not very regular then you can either make an increased DMP payment on the month that you do have extra money, or you can save it and then make a large deposit say 6 months or every year.

When you are on a DMP we try to treat all of the creditors the same. We ask that, if you have extra money, that you pay it to all of your existing creditors.

Am i able to up the mthly amount say if dh gets a pay rise?? or if i get a part time job (once no4 comes etc...) or if needed lower the amount say if he gets a lower paid job??(fingers crossed this wont happen!!)


The DMP payment is worked out on your current circumstances. If your circumstances change in the future then you just need to contact us and we will amend your budget.

How long will it stay on my credit rating?? and is it from the date the dmp is started (around) or from the date i have finished paying??

Anything that goes on your credit file will stay on it for 6 years from the date the default, etc is issued. The creditor can put an ‘arrangement to pay’ on your credit file at any time in the agreement with them, again this will stay on your credit file for 6 years. I have attached a booklet that will give you information on your credit file and the information it holds.

http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/credit_explained_leaflet_2005.pdf

Regards,
Amanda

CCCS_Amanda

jaffajader wrote: »

Hi, I wonder if you can help, its not urgent but I am a bit worried about it.

I took out a £7000 loan at 12.8% in June 08, and unwittingly signed up for PPI as well - £1800 on top of loan! Have now claimed back. Loan now sits at £6000 and repayments will be £162/month at 12.8% again. However I have calculated I could pay it off quicker if I had a 0% credit card and just throw in as much money as I can to it, I am willing to cut down on everything until this is paid off. However I cannot pay off loan with the bank unless it’s a lump sum for the full value. Naturally I am not keen to keep the interest rate at 12.8% as I feel like I’m wasting the money I can put in.

I have applied for a few 0% balance transfer credit cards – Virgin, tesco, sainsbury’s and have been unsuccessful in all. now applying for credit report to see what its like. I don’t really know what to do next, it feels like I can do nothing when I’m desperate to get rid of this debt and move on. Have you any ideas?

Hi jaffajader,

In recent months credit card companies have become quite picky about whom they lend money to. I can understand your frustration, but it sounds like you are doing everything right. Have a look at your credit file and see what improvements that you can make to it.

Regards,
Amanda

chrissy_stevo

CCCS_Amanda wrote: »

Hi chrissy stevo,

Thanks for your post.

If you have a default on your credit file and the default is a true reflection of what has happened with the debt, there is no way to remove it from your file.

If the default was issued in error then you would have to approach the company that issued it as they are the only ones that can remove it.

I have attached a link to a booklet that will give you information, hints, and tips on your credit file and the information that it holds.

http://www.ico.gov.uk/upload/documents/library/data_protection/practical_application/credit_explained_leaflet_2005.pdf

Regards,

Amanda

many thanks, they are eroneous as they are both paid off, I think I have addressed the issue now but till still give your info a read for future reference