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Ask a CCCS counsellor a question

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  • CCCS_Alan
    CCCS_Alan Posts: 282 Organisation Representative
    Hi!

    Please can someone help me? My girlfriend has an Agos credit card which is charging an extortionate rate of interest. I have recommended that she change to a card which charges 0% over 9 months and clear the debt, but this is proving difficult. Her applications are automatically rejected because she only has a mobile telephone number, and none of the "popular" cards will transfer the debt from Argos.

    Is there a card which will:
    a) Accept applications from people without landline telephones?
    b) Take on the debt from the Argos card?

    Many thanks in advance!

    Hi Dreadlock23

    If it is just a case of a landline phone number would it possible for her to use yours or her parents to allow her application go through?

    Although moving her balance may be the best option for her, unfortunately as a debt charity we do not advise on taking out credit, so would not be able to provide you with this information. You can look on the cards and loans section on this site, it may be able to provide some more options for her.

    Regards

    CCCS_Alan
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Matthew
    CCCS_Matthew Posts: 922 Organisation Representative
    Part of the Furniture Combo Breaker
    HI
    Due to a change in circumstances i had to reschedule a personal loan with the halifax. the reshedule date was 19/05/2003. amount of credit was £6997. i have been paying £150 per month ever since. i got a statement today 24/10/2008 saying that i have an outstanding balance of £5253.38. so that means i have paid 65 months at £150 a total of £9750 but have only reduced the debt by £1743.62 so have paid £8006 in interest payments is there anything i can do
    regards

    Hi there,

    Unfortunately, there isn't a great deal you can do. When you signed for the loan, you would have signed to agree the rate of interest payable and rescheduling a loan often means you end up paying more interest over a longer period of time.

    However, It's worth noting that it's likely that the loan you took out may have front loaded interest, which means that your early repayments make little impact on the actual balance as you're just paying off the interest, but then your later payments start to have more of effect on the balance.

    Regards,
    CCCS
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Alan
    CCCS_Alan Posts: 282 Organisation Representative
    Hi, I start my DMP 1st November. The only debt I haven't included is a loan attached to my mortgage. Is that alright? I really don't want to rock the boat with my mortgage company....

    Any advice please??

    Nikki

    Hi Poohbearmufc

    I understand your concern with your mortgage company, but as a charity we look to treat all creditors fairly. Showing preferential treatment may not stand well with your other creditors if they find out.

    If it is a secured loan that is completely fine and keep paying it as a priority and nothing needs to change. If it is a non secured loan I would advise calling up so we can look at your situation again to take this into account.

    Regards

    CCCS_Alan
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Matthew
    CCCS_Matthew Posts: 922 Organisation Representative
    Part of the Furniture Combo Breaker
    Hi Hula-hoops.

    Good question! There are a lot of people in similar situations to yourself, and it can be very difficult to work to a budget on a ever changing income.

    As you've taken an average figure, you need to remember that the good months have to also cover you for the bad months when perhaps take home less than the average figure given. For example, if you had an average income of £1000, and earn £1200 one month, it's best to put aside £200 for a month where you only earn £800, or two months when you only earn £900. Ok so I've used pretty simple example there but you get the picture!

    If after a few months you find that you still have money to play with, or get an extra lump sum bonus you can make a one off lump-sum payment into your DMP to take a chunk of the debt off. Or, you can at any stage call us for a review in increase your average income if you're comfortable that you've got more to offer your creditors.

    Hope that makes sense,
    Matthew
    hula-hoops wrote: »
    Hi there

    I have sent off to start a DMP with CCCS. My problem is that part of my income is commission. I work in sales and am paid a basic plus commission if I meet my sales targets (which I have managed to do every month for 9 years now) and a bonus for being a 'star performer' (which I sometimes get).

    I have put my income as my average monthly take-home pay but what happens if I have a really good month and make a lot more commission? Do I need to pay it to CCCS for them to throw at the debts or do I just keep it for myself? I have got to the stage where I just want to clear it as fast as possible so if I make a bit extra I want to use that to pay off some debt rather than buy a load of clothes!
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Matthew
    CCCS_Matthew Posts: 922 Organisation Representative
    Part of the Furniture Combo Breaker
    callywally wrote: »
    Hello,

    I am starting a dmp with cccs in nov. I have recieved a default notice from a creditor. What should I do next?
    Thanks

    SarrieP is right. You don't need to worry a default notice is inevitable on a DMP. You don't physically need to do anything at this stage, other than file away the letter. If the creditor does pass the debt on to a collection agency, do get in contact as we will need to update where the payment is going.

    Hope this helps, and good luck with the DMP.

    Matthew
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Alan
    CCCS_Alan Posts: 282 Organisation Representative
    We are on a DMP and we have had letters from DCA's telling us some accounts have been 'escalated' to them or one of the creditors has 'passed' it on to them to deal with (although the language they use isn't really clear)

    I know some could be from the standard in house collector but shouldn't we be notified officially from the creditor that a new DCA will be dealing with the account from now on?

    It gets a tad confusing when you receive letters from several addresses for the same account, who should you deal with? If you receive letters from several places should you CCA all of them?

    thanks in advance but this debt game gets very confusing at times :o

    Hi Toffee Penny

    When a debt is transferred creditors will normally send you a letter to confirm this. Unfortunately this is not always the case. If you are on a DMP it would be advisable to call the number on your monthly statement to update your account. They will be able to check if the debt is still been dealt with in house or has actually been transferred. If it has transferred they will need to update the system with the new information to make sure your payments are sent to the correct people.

    Regards

    CCCS_Alan
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • im currently filling in my partners CCCS paperwork for him. we've realised we've totally miscalculated the figures we provided the CCCS with. do we need to call up to change them or can we note down some adjustments and include them?

    also, he has PPI which he belives he was mis-sold. can we start the reclaiming process while beginning a DMP?
    :j TTC from September 08 / BFP November 08 / EDD 22nd July 09 :j
    OH's debt as of Sept 08 - £15,000 / Nov 08 - £13,500
  • Lozza001
    Lozza001 Posts: 88 Forumite
    Hi, DH and I are starting on a DMP and I need some advice. I am needing to set up a basic account, but I am not sure where to apply for one. Our current creditors are: Halifax, RBS, Cahoot, Virgin, Tesco Finance, Barclays and EGG.
    Does anyone know of a bank which is not linked to these which offers a basic account???

    Thanks in advance.
    Official DFW Nerd Club - Member no. 974 - Proud to be dealing with my debts :cool:

    CC1 [STRIKE]£1800 as at Feb 18[/STRIKE] £1631.67
    CC2 [STRIKE]£1200 as at Feb 18[/STRIKE] £88627
    CC3 [STRIKE]£950 as at Feb 18[/STRIKE] £886.27
    CC4 [STRIKE]£790 as at Feb 18[/STRIKE] £594.81
  • Lozza001 wrote: »
    Hi, DH and I are starting on a DMP and I need some advice. I am needing to set up a basic account, but I am not sure where to apply for one. Our current creditors are: Halifax, RBS, Cahoot, Virgin, Tesco Finance, Barclays and EGG.
    Does anyone know of a bank which is not linked to these which offers a basic account???

    Thanks in advance.


    Hi

    Lloyds do a basic account, as I have opened one just to pay my bills.

    Tnks
  • Lozza001
    Lozza001 Posts: 88 Forumite
    Thanks mazzamc,

    Is Lloyds linked to any of the people we owe to?
    Official DFW Nerd Club - Member no. 974 - Proud to be dealing with my debts :cool:

    CC1 [STRIKE]£1800 as at Feb 18[/STRIKE] £1631.67
    CC2 [STRIKE]£1200 as at Feb 18[/STRIKE] £88627
    CC3 [STRIKE]£950 as at Feb 18[/STRIKE] £886.27
    CC4 [STRIKE]£790 as at Feb 18[/STRIKE] £594.81
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