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Ask a CCCS counsellor a question

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  • CCCS_Sue wrote: »
    Hi debtmuncher and thank you for your message

    I am not quite clear what you are asking regarding “income you do not get for 10 months being used now” ?
    However,the reason Calendar monthly is used to work out amounts on budgets that are paid weekly,four weekly or fortnightly is because if worked out weekly there are 13 months in a year.
    So the weekly amount is multiplied by 52 and divided by 12 to give the calendar monthly figure to change it to 12 months.


    Regards
    Sue

    thankyou for taking the time to reply...very much appreciated.

    what i mean by the "income you do not get for ten months being used now" is that the extra credits/child benefit that we get in about ten months time (the double payments) is being used in the current budgets figures. to me it means that i am meant to have money that i dont really have. i cant understand how its all figured out. for example the new budget states more for the child benefit than we actually get. its twenty pounds more so where am i meant to find that twenty pounds since i dont actually get it till dec approx.

    having thought about it ....does it mean that i just take the amount that i need from the next lot of payments because it would then eventually even out when i get the double payments?

    hope it all makes sense!!
  • wishface
    wishface Posts: 1,884 Forumite
    I would like to ask why the cccs have changed their systems around? This has affected me in that they now seem unable to send proper documentation with the requisite information. I have rung them and asked them to do this time and again over the last few days, soimethign I can ill afford to do. Each time I have met with the most unprofessional behaviour.
  • CCCS_Sue
    CCCS_Sue Posts: 966 Organisation Representative
    wishface wrote: »
    I would like to ask why the cccs have changed their systems around? This has affected me in that they now seem unable to send proper documentation with the requisite information. I have rung them and asked them to do this time and again over the last few days, soimethign I can ill afford to do. Each time I have met with the most unprofessional behaviour.
    Hi wishface
    We are very concerned to hear you have not been happy with our service.
    We have sent you a PM regarding this.If you forward your details we will look into this for you.
    Regards
    I am a CCCS Debt Counsellor and have specific permission from Martin to post on these boards to try and help those in debt. Read more information on CCCS in the Debt Problems: What to do and where to get help article. If you find you're struggling with debt and you need further help try our online advice facility Debt Remedy
  • Hi,new here,
    have been reading a lot of what is on here and would like to ask a bit of advice.
    Myself and my partner are expecting our first child in September,he have looked into what her maternity pay will be and it is awfull,so the nuts and bolts of it are is that we will have to enter into a DMP.We spoke to our financial advisor who put us in touch (well,the same office) with Eurodebt,all seemed good with them until they said that they would charge,so will be going to CCCS.
    At the moment we can just get by on what we earn and paying off debts (total £43k) but obviously when the baby comes we will only be effectivly on one salary,so will have to enter into a DMP.unfortunatly our mortgage deal is up at the end of August,is it a good idea to get the mortgage deal done before we enter in the DMP? or start the DMP first? of course if we enter into a DMP now the figures will change once her maternity pay kicks in September,will that still be ok? bit confused with it all to be honest and just want some help
    Thank you
  • would just like some info i was having problems with wescot and asked them to send me a subject access request witch i did pay for, i then had a letter saying thay where looking in to my account and would be in contact soon, i then had a letter bk after a few months saying thay no longer have my account and have passed it back to my bank what id like to know is, do i need to now ask my bank to send out the subject acess request?

    and some more info please sorry if this is in the wrong place

    equita have been sending us letters saying thay are comeing round to take our goods for unpaid tax for a propty we lived in 7 months ago now in our contract it says all bills included we have told equita that it was all included and the council but thay don't want to here it is there anyone that can give us advise on this or point me somwhere i can get some info from?
  • hi there.

    I am in a bit of pickle myself and would really appreciate any advice you could offer.
    I am in about 6-8K debt , this may not seem alot to anyone but it is to me and it involves me working 7 days a week and nearly 14 hour days . i am absolutely exhausted! and i dont see cent of what i earn.
    i have been offered a really good job back in south africa and i intend to take it . this will be in the next 3 months that i will be leaving the UK for good.
    i dont want to just leave the debt here as i have heard the banks will find you!
    I can not afford to pay the banks from south africa, the exchange is ridiculous and i would be living on the street if that was to be the case.

    If i approach my bank and negoatiate a settle ment do you think they would consider it? my other alternative is to go for Bankruptcy but i really do not wish to do this.

    :)
  • CCCS_Sarah
    CCCS_Sarah Posts: 1,555 Organisation Representative
    MeeBroke wrote: »
    My wife and I have good jobs. This was not always the case but has been for about 8 years. We are mortgage holders and have been for 8 years. We have a collective income of about £60,000 pa.

    We have two personal loans totaling £20,000.

    We have three credit cards totaling £30,000.

    We have never defaulted on a payment for anything-ever. No CCJs. A perfect credit score.

    In the last couple months however, we are finding it a real struggle to manage our debtload, largely due to the high interest on the CCs (which we don't use anymore).

    I have just started a new, stable career and my already good salary has increased and should probably double in the next 3 years or so.

    Are we really looking at a DPM now? As I said, we've never missed a payment on anything, bills, cards, car finance, mortgage-nothing.

    We were just about to sort it all out by rolling the debt into out mortgage and cutting up the cards forever when our Mortgage lender told us the book price of our (Oxfordshire village) home has gone down 33% so that our equity has disappeared.

    I'm feeling incredibly depressed as we've never had to consider anything like this before.

    My wife and I have good jobs. This was not always the case but has been for about 8 years. We are mortgage holders and have been for 8 years. We have a collective income of about £60,000 pa.

    We have two personal loans totaling £20,000.

    We have three credit cards totaling £30,000.

    We have never defaulted on a payment for anything-ever. No CCJs. A perfect credit score.

    In the last couple months however, we are finding it a real struggle to manage our debtload, largely due to the high interest on the CCs (which we don't use anymore).

    I have just started a new, stable career and my already good salary has increased and should probably double in the next 3 years or so.

    Are we really looking at a DPM now? As I said, we've never missed a payment on anything, bills, cards, car finance, mortgage-nothing.

    We were just about to sort it all out by rolling the debt into out mortgage and cutting up the cards forever when our Mortgage lender told us the book price of our (Oxfordshire village) home has gone down 33% so that our equity has disappeared.

    I'm feeling incredibly depressed as we've never had to consider anything like this before.
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Sarah
    CCCS_Sarah Posts: 1,555 Organisation Representative
    I am in the process of dealing with my debts. Currently i have £16000 on credit cards which i can no longer pay the minimum payments on as we currently have only one income due to unemployment in the house hold.

    Can you advise on what figures would be suggested for settlement fees on this sort of figure. (£9000 virgin, £7000 MBNA). I may be able to borrow some money from a relative depending on how much would be needed.

    I had read on someone elses post that they were going to be paying 25% of the balance as a settlement fee. IS this a standard rate & do finance companies normally accept these offers.

    What happens if these offers are not accepted - can they take my house away from me..or take equity from it?????

    Please help this whole situation is so scary :-(

    Unfortunately there is no set rule on how much to offer. I would recommend you start as low as possible with your offers, the worst they can say is no. If they do say no then offer them slightly more.

    You need to make sure if they do agree to an offer you get this in writing first. The creditor needs to make it clear in their letter that they will not pursue you for the remainder of the balance and will mark your credit file as satisfied.
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Sarah
    CCCS_Sarah Posts: 1,555 Organisation Representative
    homealone wrote: »
    on a dmp, do you know how much from a disposable income of approx £500 iwould be likely to pay as an IPA and do i hand over any assets i may have on a dmp?


    Hello,

    An income payment arrangement (IPA) is an amount that the official receiver would make someone pay during bankruptcy - not on a dmp.

    If you were on a dmp, you would not be asked to hand over any assets. However during your counselling appointment a counsellor may make suggestions i.e. if you had a car worth 10K and you owed 5K then they may suggest to sell the car to clear the debt.
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
  • CCCS_Sarah
    CCCS_Sarah Posts: 1,555 Organisation Representative
    Stardust wrote: »
    Hi, ive had a lightbulb moment and decided to get my debts in hand.

    While I can budget and pay off three of my cards im struggling to meet the minimum repayment on my Amex (just above £100) and the monthly interest eats (approx £70) into whatever ive paid off the month before. I dont spend on the card anymore and the balance stands at just short of £4500.

    Can you advise what my best course of action would be? Im a student with no income apart from student loans and dla.

    It would be really hard to say without knowing your full financial circumstances. I would suggest you call our helpline and book in for an appointment. If you would like an appointment please call 0800 138 1111.

    If you are struggling to keep up with your repayments you need to cancel your direct debits and offer a token payment – even if all you can afford to pay is £1. However token payments are not a long term solution so best to look at your options in detail.
    I am a Debt Counsellor that works for the CCCS and have specific permission from Martin, to post on these boards to try and help those in debt. Read more information on the CCCS and what it does in the Debt Problems: What to do and where to get help article.

    CCCS is a registered charity, and there is no charge whatsoever for any of the services we provide to our clients. We take great pride in offering first class help and advice, but we only offer this where we have been able to fully explore and understand your circumstances with you. We want to help you understand these choices and their possible implications but not make them for you.
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