Lapland New Forest Scam. How to get money back...

GomerPyle

Please refer to my edited post above lesley.

I think that makes things clearer.

meggie2006

Funny how the website is back up - anyone seen the comment on the bottom about problems with there server ...... ummm

Also only one page display.

MarkAR_3

Just to let everyone know, I have just spoken to VISA transaction queris 08456017238 and under the Visa Chargeback system they are going to send the forms out to me, as I paid by Abbeys VISA debit card.

I will let you know how this progresses

tigger2000

Ah doesn't it look lovely on their newly updated site I must book some tickets anyone know where I can get some?:rotfl:
Oh yes I forgot I already have some, and somehow I am not sure it will look like the photos suggest, clever photography? Oh I know whats missing it's the photo of santa and the elves having a fag by the grotto and the punch ups in the queues!!! For a minute there I was nearly thinking I may have a happy child that may see snow in the forest after all.....clutching at straws I feel!!! The saga continues.

GomerPyle

In it's current form it contravenes various UK regulations.

Plus ca change

[FONT=Arial,Helvetica,sans-serif]Minimal Information Required[/FONT]
[FONT=Arial,Helvetica,sans-serif]The U.K. E-commerce Regulations of 2002 requires any U.K. business with a website, not only those engaged in e-commerce transactions, to include the following information:[/FONT]
[FONT=Arial,Helvetica,sans-serif]1. The name, physical address, and e-mail address of the service provider ("SP"). The SP"s name must be the trading name and the name under the SP contract. P.O. Boxes or just e-mail addresses is not enough to comply with this rule;[/FONT]
[FONT=Arial,Helvetica,sans-serif]2. The company's registration number and the place of registration;[/FONT]
[FONT=Arial,Helvetica,sans-serif]3. Membership details, if applicable. This must be provided when the company is associated to any professional or trade organization. The membership number must also be provided;[/FONT]
[FONT=Arial,Helvetica,sans-serif]4. The company must clearly and unambiguously display prices of goods or services offered. The company shall also mention if the price includes tax and delivery costs;[/FONT]
[FONT=Arial,Helvetica,sans-serif]5. The VAT number of the company, if any. Companies with website for e-commerce transactions, and even those who do not electronically transact but which possess a VAT number, must make this number available.[/FONT]
[FONT=Arial,Helvetica,sans-serif]The Companies Act of 2006 complemented The E-commerce Act of 2002 by requiring that the company's registration information be also included on order forms and electronic communications and documents. This means a U.K. company sending commercial electronic communications or including order forms in their website must include the company's registration number, place of registration and physical address. This requirement previously existed for any business letter sent by the company and for the company's websites. Yet, the Companies Act of 2006 extended this requirement to electronic communications like business letters, order forms, any other electronic document. Even though the Companies Act if 2006 does not clarify whether an e-mail is an electronic business letter, experts and legal advisors recommend the inclusion of this information in any e-mail sent by the company regardless of whether that e-mail is technically considered a 'business letter.'
[/FONT]


[FONT=Arial,Helvetica,sans-serif]Maybe I could be taken on as adviser, though I wouldn't count on ever get any remuneration. :rotfl:[/FONT]

Shepherdess76

Hi everyone. We've started a petition at the Daily Echo to try and get Mr Mears to give a refund to anyone who wants one. It's here:

http://www.bournemouthecho.co.uk/news/lapland/

brightonman123

for what its worth, onslow road in Hove is near the posher part of town.. £££ - all detached houses, as far as i remember (did a paper round there once..)

If the Victor Mears mentioned previously is the one I am thinking of, I would NOT send any cash/cheques etc..

GomerPyle

It might also help if he could explain why, reportedly, payments to his company, of which Victor Robert Mears is the director, are being sent to the address of someone of exactly the same name who is an undischarged bankrupt.

My request is phrased very correctly and properly. It would help if any others also received that instruction and could tell to what account their cheques were paid in.

I'll be making further enquiries in that area and I'll see what the regulatory authorities are doing about it.

MammaBling

Shepherdess76 wrote: »

Hi everyone. We've started a petition at the Daily Echo to try and get Mr Mears to give a refund to anyone who wants one. It's here:

http://www.bournemouthecho.co.uk/news/lapland/

THANK YOU SHEPHERDESS. Any chance you could start another one to have the place shut down?!

~Chameleon~

http://www.dailyecho.co.uk/news/3938439.Angry_mum_s_Lapland_photo_diary/

Farcical scenes saw “elves” involved in scuffles with furious parents in a “gingerbread house” and Father Christmas punched in his grotto, according to angry customers who are now demanding their money back.
One parent complained her children even stumbled across “Santa” during a smoking break at the back of his grotto.

A Hampshire recruitment agency which supplied 20 members of staff to the park withdrew all their employees following a number of attacks on staff by furious customers.

Adrian Wood quit the park after being punched in the head and called “a !!!!!”. He said: “People were complaining before they even got in. How there weren’t riots, I have no idea.”

Another agency worker who asked not to be named said: “We asked Henry (Mears) what to do if anyone asked to speak to the manager if they were unhappy.
“He told us to point them in any direction and look out for the guy with curly hair – but he doesn’t have curly hair.
“He then said if they carried on to pretend we had a phone call or had to go to the toilet and just walk away.”

Diana Porter, from Totton, spent £350 taking her family which included her daughter Anita Saunders and five-year-old grandson Alfie.

Anita said: “My five-year-old son Alfie was looking forward to seeing Father Christmas and the reindeer.When we got there, there were two of them that you could hardly see and he just turned around to me and said: ‘Mummy are they dead?”
“They were lying down in a shed and didn’t look very healthy.”