Aldi - Technosonic PVR £99.99 - Freeview

happy123_2

Hi All,
Just to remove a bit of confusion about previous posts.

Just spoken to the Technosonic helpline (this morning) and told about my no sound on ITV and No Signal message.
I was told that these are software problems and fix wil be transmitted on the 29th Dec 2005.
If the problems are not fixed, then a new box will be sent (in the post I assume), but they will call me back first to see if upgrade has resolved the issues (need to register via help line first).
Thanks

jackson3

I would like to register my box for a possible replacement....
The help line number seems to have disappeared!!
Does anyone have an e:mail address I can use?I thought
I had found one but it turned out to be a Canadian branch.
Peter

kcegginton

novice-saver: it's beginning to look as though the most dangerous condition in which to leave the machine is in standby - I too have lost programmes and suffered lockup after I'd left the machine in standby.

I posted in 'another place':

To prevent loss of recordings (and resurrection of deleted ones) try this:
-- put machine into standby
-- wait for hard-drive to spin down (listen for it, it takes about a minute)
-- switch off

and since adopting this technique I have had no such problems (but many of the machine's 'features' seem to occur at random so I might get more problems yet).

I have now taken to never leaving the machine in standby.

Hope this works for you.

Clive

kcegginton

jackson3: I don't know if they'll accept registrations by e-mail but their web-address is http://www.key-electronics.co.uk this is a list of contacts and their addresses thereon.

I have had e-mails from the technical department but even they told me to register via the helpline.

Clive

EricF

jackson3 wrote:

I would like to register my box for a possible replacement....
The help line number seems to have disappeared!!
Does anyone have an e:mail address I can use?I thought
I had found one but it turned out to be a Canadian branch.
Peter

Helpline number is on page 32 of the manual.

drahcir_2

just got through to the service dept and put my name down for a swap out when they come. he did say that he didnt think the s/w update would fix the no signal problem but it was worth trying anyway

FGZstar

This PVR doesn't work. I reccomend that you don't buy it as I have bought one and so has my friend and they were both faulty!

:xmassign: :snow_laug :snow_grin :xmassmile :rudolf: :xmastree: :santa2:

Lorian

FGZstar wrote:

This PVR doesn't work. I reccomend that you don't buy it as I have bought one and so has my friend and they were both faulty!

:xmassign: :snow_laug :snow_grin :xmassmile :rudolf: :xmastree: :santa2:

Read, then post?

Zaphod_Beblebrocks

Another fault? got home today and the clock was 1 hr slow, corrected when tuned to bbc 1 anyone else had this? ps whats the best time to get through to the helpline have tried for 3 days and can only get an engaged tone!

fixerman

Zaphod_Beblebrocks wrote:

Another fault? got home today and the clock was 1 hr slow, corrected when tuned to bbc 1 anyone else had this?

Yes! It happened to me. Took it back yesterday and got a full refund without question.