The Mystery Shopping thread - part 6

tizzy79

I had a burger visit yesterday and the last time I was in they asked if I wanted a receipt, so they did the same yesterday. The manager then appeared and told me to take a seat as they were waiting on fries (the fries bin was full!) Low and behold my food was brought to me as usual pipping hot and the usual do you need salt, sauce or napkins. Just let someone know if you need anything and then a checkback while eating, that branch makes me laugh as I think good gracious even some fancy restaurants don't always give you this much attention. Oh happy days!!!

pebblespop

Becles wrote: »

I've got the reciept and the shop has CCTV. I named the assistant and said where I was standing when he started chatting to me, so they should be able to look that up if they wanted to.

It's a fair distance away but as I was in that area anyway on Friday for a company who pay mileage, it was worth it! I'm juggling things round children off school this week, so haven't time to get back today or tomorrow. Might be able to get there on Wednesday though.

someone has said on here before that RE use the photo's for their own files. i don't think the client actually needs them.

pebblespop

tizzy79 wrote: »

I had a burger visit yesterday and the last time I was in they asked if I wanted a receipt, so they did the same yesterday. The manager then appeared and told me to take a seat as they were waiting on fries (the fries bin was full!) Low and behold my food was brought to me as usual pipping hot and the usual do you need salt, sauce or napkins. Just let someone know if you need anything and then a checkback while eating, that branch makes me laugh as I think good gracious even some fancy restaurants don't always give you this much attention. Oh happy days!!!

i like it when they treat you like royalty!!

it's hilarious!

Blade26

Just rung RE about a assignment query. Asked about the problems with payments was told that there is a 'technical' problem (the call handler actually sniggered!) regarding the payments pending and shopper points. They hope to have the problem resolved by this afternoon, if it remains the same by this afternoon, I have to call them back. HTH anyone that was wondering.

Blade 26

ellie9ellie

Your a star thanks - that saves me a phone call x

skywalker83

hi,
i carried out a visit to cineworld in shaftesbury avenue. I just forgot to check 3 things- left and right of store and what time the film finished. Would anyone please be able to help with the left and right. How long was the film - He's just not that Into You! Sorry but I NEED HELP please

Timmne

Client name.... tut tut tut

mysterious_girl

Looks like RE have ironed out their problems on their website with payments. Everything looks above board on my page.

nads

Oh oh, you is in trouble

nads

mysterious_girl wrote: »

Looks like RE have ironed out their problems on their website with payments. Everything looks above board on my page.

Yep, all appearing ok now thanks