The Mystery Shopping thread - part 6

tizzy79

mcc1980 wrote: »

Hi,I did my first job last night for RE.It was a nightclub job but I was supposed to get a debit card receipt but I tried on the door and at two bars but they didn't accept payment by card.The best I could think of was to take a photo of the cloakroom ticket before I handed it in.Does anyone know what RE will do because it was a horrendous place and hope I get the payment for it.

Just explain what happened. They shouldn't be any problems exce[ting it as long as you put the information needed and anything else that is relevant. Email the assignment contact to fill them in too,

missy_sarah

mcc1980 wrote: »

Hi,I did my first job last night for RE.It was a nightclub job but I was supposed to get a debit card receipt but I tried on the door and at two bars but they didn't accept payment by card.The best I could think of was to take a photo of the cloakroom ticket before I handed it in.Does anyone know what RE will do because it was a horrendous place and hope I get the payment for it.

Did you try spending 5 pounds at the bar? I did and got my transaction put through first time. I'd put your report in and hope for the best and point out you tried spending 5 pounds at both bars and refused a receipt... Don't forget the 12 oclock deadline

mcc1980

Yes spend more than five pound at both bars and tried on way in.I've put in the report now so will just have to keep fingers crossed

KILL_BILL

I attempted to do my first gfk assignement today

the instruction where to wait 10 minutes for a member of staff tto come upto me and they didnt so i left and came back l8er and they still where slowly dealing with customers - so i waited 15 mins in the queue that had formed and then left

im going to call gfk regarding this tomorrow - today is sunday they are not working i guess- are they likely to want me to re visit the store as clearly i had spent 45 mins on that job anyway hanging around and then coming back l8er - do they take this sort of thing into consideration with regard to payments or is it a case of tough luck?

Noctu

KILL_BILL wrote: »

I attempted to do my first gfk assignement today

the instruction where to wait 10 minutes for a member of staff tto come upto me and they didnt so i left and came back l8er and they still where slowly dealing with customers - so i waited 15 mins in the queue that had formed and then left

im going to call gfk regarding this tomorrow - today is sunday they are not working i guess- are they likely to want me to re visit the store as clearly i had spent 45 mins on that job anyway hanging around and then coming back l8er - do they take this sort of thing into consideration with regard to payments or is it a case of tough luck?

Hiya,
What did the instructions say in regards to waiting? Was it just "wait for 10 mins til a member of staff approaches you" or did it also say "if they did not, approach them"?

ThinkingOfLinking

Legally, they must keep CCTV footage for 31 days so you can tell your line manager at RE that they can check the system should they need any verification.

fabsaver

I'm doing a Spanish meal this week and have just been checking out the menus online so I can work out how to stay in budget:p

The thing is the exact same food that I have to order is on a special menu at a discounted price but the notes say that you must not do any of the menu deals.

I can just imagine the scenario if I order the same dishes off the main menu and the waiter points out that I can get them for £x. Do I then say no thank you I would like to pay the (considerably higher) full price for them

Hollypear

owlet wrote: »

I had the diarrhoea scenario for three pharmacy jobs I did this month (Jan). It just gives the game away when you ask for something for someone who has been suffering for ages then all of a sudden you don't want to buy it afterall - but you do need to know about about something else (totally unrelated) - and you do need to buy something (again)totally unrelated to either of your enquiries . After doing the first one and feeling like a total plank I dreaded doing the others - at least I was in an area that I wasn't known lol.

Putting my nurses hat & apron on here but the scenario means the only safe advice is to consult a GP so it would not be appropriate or safe to purchase an anti-diarrhoea product anyway. So it would'nt really be odd to then say "Oh I need some shampoo/hair dye/whatever.

Yes folks you aren't seeing things. HP is sticking up for RE.:rotfl:

jessicamb

Hollypear wrote: »

So it would'nt really be odd to then say "Oh I need some shampoo/hair dye/whatever./quote]

And yet still we manage it and more :rotfl:

I had a similar scenario where I couldnt accept the advised product and the counter server (understandably) thought I was crackers as I tried to make my excuses

KILL_BILL

Noctu wrote: »

Hiya,
What did the instructions say in regards to waiting? Was it just "wait for 10 mins til a member of staff approaches you" or did it also say "if they did not, approach them"?

yes it said that but they were with other customers - seemed a bit understaffed to me and a few people where getting fed up waiting at desks that they had been put at to be dealt with